Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
Generic

Thais Oliveira

Summary

Organized and dedicated administrative professional with proven track record of providing exceptional support to staff in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Oncology Patient Access Liaison

Nuvance Health
03.2023 - Current
  • Streamlined the patient registration process for increased efficiency and reduced wait times.
  • Enhanced communication between patients, medical staff, and insurance providers to ensure seamless coordination of care.
  • Assisted in the development and implementation of new policies and procedures for improved patient access services.
  • Collaborated with clinical staff to facilitate timely scheduling of appointments and diagnostic tests, minimizing delays in treatment plans.

Sales Associate

TJX Companies
06.2016 - 07.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Cosmetologist/Salon Manager

Hats Off Salon
12.2013 - 06.2017
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.

Office Administrative Assistant

Danbury Housing Authority
06.2016 - 08.2016
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.

Education

Bachelor of Arts - Business Administration

Western Connecticut State University
Danbury, CT
12.2021

Skills

  • Attention to Detail
  • Customer Service
  • Data Entry
  • Calendar Management
  • Clerical Support
  • Information Confidentiality
  • Appointment Scheduling

Certification

CT Hairdressing/Cosmetology License

Connecticut Department of Public Health, 2018 Renewed: April 2022

Languages

Portuguese

Software

Microsoft Office

Soarian Financials

Cerner Millenium

Timeline

Oncology Patient Access Liaison

Nuvance Health
03.2023 - Current

Sales Associate

TJX Companies
06.2016 - 07.2022

Office Administrative Assistant

Danbury Housing Authority
06.2016 - 08.2016

Cosmetologist/Salon Manager

Hats Off Salon
12.2013 - 06.2017

Bachelor of Arts - Business Administration

Western Connecticut State University

Similar Profiles

CREATE PROFILE
Thais Oliveira