Thalia Corchado
West Haven
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Also,Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Women's Health OBGYN
10.2023 - Current
- Assisted physician and nurses in patients’ examinations, procedures, and treatments
- Prepared examinations rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, weight and respiratory rate accurately
- Administered medications under the direction of Healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record system
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
DOCS Medical Group
07.2022 - 10.2023
- Took patients vital signs
- Schedule appointments
- Prepared examinations rooms for Doctors
- Phlebotomy technician
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Animal Care Technician
Concentra
03.2022 - 11.2022
- Responsible for checking incoming animals such as rats, mice, ferrets and other animals for any sickness and missing or harmed body parts
- I was responsible for picking and packing the animals for distribution
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
Call Center Representative and Customer Service Agent
Town Fair Tire Call Center
01.2021 - 03.2022
- Answering all incoming calls from different states
- Help customers with questions & provided them with the best answers to their questions
- Scheduled any appointments that were needed
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
High School diploma -
West Haven High School
West Haven, CT01.2018
Skills
- Patient care
- Materials handling
- Assistant manager experience
- Administrating medication
- Answering calls
- Scheduling appointments or testing
- Call center
- Customer service
- HIPAA compliance
- Medical terminology knowledge
- Phlebotomy
- Vital sign monitoring
- Direct patient care
Languages
English
Full Professional
Timeline
Medical Assistant
Women's Health OBGYN
10.2023 - Current
Medical Assistant
DOCS Medical Group
07.2022 - 10.2023
Animal Care Technician
Concentra
03.2022 - 11.2022
Call Center Representative and Customer Service Agent
Town Fair Tire Call Center
01.2021 - 03.2022
High School diploma -
West Haven High School
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