Thalia Diaz
Bronx,NY
Summary
Experienced logistics professional equipped for success in delivery roles. Strong focus on team collaboration and achieving results. Expertise in route planning, time management, and customer satisfaction. Reliable and adaptable to changing needs, ensuring timely and efficient deliveries.
Overview
8
8
years of professional experience
Work History
Delivery Associate
Amazon
12.2023 - Current
- Operating a sprinter van for each scheduled shift
- Multitasking operating a smart device for delivering each package on your required route
- Being able to lift substantially heavy packages
- Maintain time management in deliveries and follow all guidelines
Babysitter
Self-Employed
11.2020 - 09.2023
- Managed schedules and multitasked effectively to care for child.
- Demonstrated exceptional patience, understanding, and attentiveness in meeting the needs of child
- Ensured punctuality for pick-ups, drop-offs, and scheduled activities, maintaining reliability for the family
Healthcare Sales Representative
Friends & Family Home Care Services
02.2021 - 09.2022
- Promoted healthcare benefits and services to potential clients, highlighting key advantages
- Developed and executed sales strategies to achieve and exceed quotas
- Communicated effectively with prospective customers to understand their needs and provide tailored solutions
Warehouse Clerk
Best Buy
10.2019 - 01.2021
- Prepared and maintained daily filing and documentation systems
- Recorded and organized daily sheets for efficient filing and faxing
- Managed inventory systems and operated office equipment, including photocopiers and fax machines
Receptionist
Puzino Dairy Inc.
08.2017 - 09.2018
- Delivered exceptional customer service by welcoming clients with a professional and friendly demeanor
- Answered and routed phone calls efficiently while maintaining a courteous and professional attitude
- Maintained and updated office filing systems to ensure organization and accessibility
- Assisted with basic accounting tasks and handled administrative responsibilities
Cashier
C-Town Supermarkets
07.2017 - 08.2018
- Processed customer purchases with accuracy, ensuring correct pricing and efficient scanning of goods
- Managed cash register operations, including handling cash, electronic payments, and issuing receipts or refunds
- Verified and balanced cash drawer at the start and end of each shift
- Provided excellent customer service, assisting shoppers and addressing inquiries
Education
Skills
Excellent customer service skills
Interpersonal communication skill
Cultural sensitivity and demonstrates ability to work with diverse people groups
Possess a positive attitude and administer company policies, procedures and standards
Fluent in Spanish
Timeline
Delivery Associate
Amazon
12.2023 - Current
Healthcare Sales Representative
Friends & Family Home Care Services
02.2021 - 09.2022
Babysitter
Self-Employed
11.2020 - 09.2023
Warehouse Clerk
Best Buy
10.2019 - 01.2021
Receptionist
Puzino Dairy Inc.
08.2017 - 09.2018
Cashier
C-Town Supermarkets
07.2017 - 08.2018
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