Thalia Elias
Napa,CA
Summary
Team oriented, happy, self motivated, enthusiastic
Overview
12
12
years of professional experience
Work History
Department Head
Friedman's Home Improvement
10.2022 - Current
- Oversee staff performance, delegating tasks to TMs when needed.
- Set an example for others & set expectations.
- Familiarize with company policy, make changes and implement them.
- Goal setting
- Motivates & supports team.
- Calling accounts for any discrepancies based on ID's, deposits or charges
- Giving great customer service.
- Communicate to cashiers about any problems involving accounts.
Cashier
Friedman’s Home Improvement
04.2018 - Current
- Making great customer service, making deliveries, returns, counting product and having knowledge of yard product (lumber, concrete.
- Etc)
Retail Associate
Ross Dress
10.2012 - 04.2018
- Great customer service, marking down merchandise, cashiering, Inside stockroom assuring product had alarms and security, always greeting customers, control of theft and merchandise inventory
Room Attendant
Napa Valley Marriott
10.2012 - 04.2018
- Making sure guests had the best experience in the Napa Valley Marriott, folding beds, deep cleaning rooms, customer experience was always number one priority, making sure rooms were at their best
Education
A.S - Mathematics & Science
Napa Valley College
05.2014
High School Diploma -
Napa High School
07.2010
Skills
- Fast learner
- Critical thinker
- Independent
- Organized
- Interpreter
Languages
Spanish
Native or Bilingual
Timeline
Department Head
Friedman's Home Improvement
10.2022 - Current
Cashier
Friedman’s Home Improvement
04.2018 - Current
Retail Associate
Ross Dress
10.2012 - 04.2018
Room Attendant
Napa Valley Marriott
10.2012 - 04.2018
A.S - Mathematics & Science
Napa Valley College
High School Diploma -
Napa High School
References
- Selena Menendez, Friedman’s Home Improvement, (707)343-6883
- Daniel Basilio, Manager, Ross Dress, (707)853-4460
- Annie Flores Aikey Close friend/Collegue(707) 624-6877
Volunteer Experience
St John’s Catholic Church, 01/01/10, 03/01/10, Volunteered at a special program helping adults obtain their GED and learn English.
References
- Selena Menendez, Friedman’s Home Improvement, (707)343-6883
- Daniel Basilio, Manager, Ross Dress, (707)853-4460
- Annie Flores Aikey Close friend/Collegue(707) 624-6877
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