Thalia Hernandez
Pico Party Rents
LOSANGELES,CA
2
Language
10
Years of experience
Dynamic office assistant with a track record of improving workflow and team collaboration. Skilled in logistics coordination and data management, contributing to timely event setups and operational efficiency.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Work History
Office Assistant
2 Years 4 Months- Coordinated logistics for event setups, ensuring timely delivery and pickup of rentals.
- Coordinated logistics for event setups, ensuring timely delivery and pickup of rentals..
- Managed inventory control and organization for party rental equipment.
- Developed scheduling systems to enhance workflow efficiency across departments.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and ad hoc projects.
T-Mobile
1 Year 1 Month- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Manager in Charge
2 Years 5 Months- Led operational initiatives to enhance workflow efficiency and improve team collaboration.
- Developed training programs for staff, fostering skill development and performance improvement.
- Streamlined inventory management processes, reducing discrepancies and ensuring accurate stock levels.
- Implemented quality control measures to maintain high service standards and customer satisfaction.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Monitored inventory levels, coordinating restocking efforts with suppliers.
Cashier Assistant Manager
3 Years 5 Months- Trained and mentored new staff on cash handling procedures and customer interaction techniques.
- Implemented process improvements that enhanced checkout efficiency and reduced wait times.
- Supervised daily operations, ensuring efficient customer service and transaction accuracy.
- Managed inventory levels, coordinating with suppliers to maintain stock availability for peak hours.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
Education
High School Diploma
Skills
Customer service
Positive demeanor
Time management
Data entry
Inventory management
Verbal communication
Administrative support
Office administration
Office management
Prioritizing work
File maintenance
Appointment scheduling
Problem-solving
Appointment management
Logistics coordination
Document management
Scheduling
Record keeping
Accomplishments
- Managed daily schedules and sales leads for [Number] senior and junior loan officers.
- Successfully resolved [Number] customer issues per [Time period].
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Completed payroll for staff of [Number] direct reports.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Interests
I like working with my hands and fixing things.
Avid Reader
Participating in cultural exchange programs and homestays.
Backpacking and Hiking
Fashion
Crafting and DIY Projects
Web Development and Design
Timeline
Office Assistant
Pico Party Rents
06.2024 - CurrentRead More
T-Mobile
Sales Associates
01.2023 - 02.2024Read More
Manager in Charge
Cashier & Associates
07.2020 - 12.2022Read More
Cashier Assistant Manager
Cashier Customer Service
01.2017 - 06.2020Read More
David Starr High School
High School Diploma
Read More