Thalia Lopez

• Provided excellent customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction.

• Explained menu items, made recommendations, and accommodated special requests.

• Managed multiple tables in a fast-paced environment while maintaining accuracy and efficiency.

• Processed payments, handled cash and credit transactions, and balanced receipts at the end of shifts.

• Collaborated with kitchen and bar staff to ensure timely and accurate food and drink delivery.

• Maintained a clean and organized work area, assisted with side work, and restocked supplies.

• Welcomed guests with genuine warmth and excitement, creating an inviting first impression.
• Organized seating and reservations with care to make sure guests had the best experience possible.
• Handle special requests and solved any issues with a positive can do attitude.
• Helped keep the front of the house smoothly during busy shifts while keeping things upbeat and stress free.

• Skillfully managed reservations and walk ins, ensuring every guest felt valued and accommodated.
• Kept Host area clean and sanitized at all times.
• Always dressed appropriately and presentable.
• Helped bussing tables when servers or busboys were busy.
• Kept accurate information on table updates for the servers.
• Planned and executed seating arrangements for special events, private parties, and busy weekends, making sure everything ran smoothly.