THALIA TYSON
Richmond,TX
Summary
Detail-oriented and knowledgeable Certified Clinical Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical and healthcare IT experience and fastidious nature dedicated to optimal patient care. Conversational Spanish abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
PBS Corp
Houston, TX
08.2024 - Current
- Provide one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implement crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhance client progress by implementing individualized behavior intervention plans.
- Promote positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Clinical Medical Assistant
Monument Health Dermatology
Rapid City, SD
12.2023 - 05.2024
- Collaborate with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Strengthen team collaboration by actively participating in staff meetings, sharing insights on process improvements, and offering assistance to nursing colleagues when needed
- Prepare histology lab specimens for diagnostic evaluation
- Assist in surgical procedures and clinical tasks in compliance with scope of practice.
Quality & Project Manager, UX Advisor
Epic Systems
Madison, WI
11.2021 - 11.2023
- Conducted user research and applied Q/A engineering methods to identify software gaps and industry trends
- Facilitated workshops to collect project requirements and user feedback
- Lead the hiring and orientation of qualified candidates as an HR partner and event recruiter
- Managed and implemented software update projects at customer sites globally, ensuring their confidence in delivering quality patient care
- Provided expertise on usability and accessibility requirements for a team of 30+ members, reviewed proposed designs.
Education
Diploma - Certified Medical Assistant
Texas A&M International University
Laredo, TX02.2024
Diploma - User Experience Design
BrainStation
New York, NY03.2023
Bachelor Of Science - Applied Languages & Intercultural Studies
Georgia Institute of Technology
Atlanta, GA08.2021
Skills
- Sterile Technique
- Vitals Collection and Documentation
- EMR/EHR (6 Epic Certifications)
- Microsoft Office Suite
- Specimen Collection
- CPR
- Service Promotion
Certification
- CCMA - Certified Clinical Medical Assistant
- American Red Cross - Basic Life Support
Affiliations
Alpha Kappa Alpha Sorority, Inc.
Timeline
Behavior Technician
PBS Corp
08.2024 - Current
Clinical Medical Assistant
Monument Health Dermatology
12.2023 - 05.2024
Quality & Project Manager, UX Advisor
Epic Systems
11.2021 - 11.2023
Diploma - Certified Medical Assistant
Texas A&M International University
Diploma - User Experience Design
BrainStation
Bachelor Of Science - Applied Languages & Intercultural Studies
Georgia Institute of Technology