Thalia M. Lopez
Certified Medical Assistant.
Coral Gables,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Certified Medical Assistant
Total Health Medical Center
02.2023 - Current
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Streamlined the check-in and check- out process for patients, verifying insurance information and obtaining necessary paperwork for efficient appointments.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by efficiently handling check-in processes and addressing concerns.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced communication between healthcare providers and insurance companies, ensuring prompt resolution of issues related to prior authorizations.
- Educated patients on importance of EKG tests in monitoring heart health, increasing their engagement in preventative care.
- Increased patient satisfaction by quickly addressing concerns and providing reassurance during EKG tests.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
Education
Associate of Science - Nursing
University of Medicine And Science.
Camaguey, Cuba. 09.2018 - 02.2022
Skills
Vital Sign Monitoring
Patient Assessments
Payment Collection
Specimens collection and processing
Medical Records Management
Patient Scheduling
HIPAA Compliance
Patient documentation
Customer Service
Clinical Documentation
Companionship and emotional support
Procedure Assistance
Electronic Medical Records
Medical Procedures
CPR
Insurance Verification
Appointment Setting
EKG Technician
Multitasking Abilities
Effective Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Total Health Medical Center
02.2023 - Current
Associate of Science - Nursing
University of Medicine And Science.
09.2018 - 02.2022
CMA - Certified Medical Assistant
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