Thalya Valdes Martinez
Hialeah
Summary
With strong interpersonal skills and a natural ability to connect with customers, eager to learn and develop in a sales environment. Solid understanding of sales techniques and customer engagement strategies, ready to put into action. Excited to enhance communication and organizational skills to contribute effectively to team success.
Overview
2
2
years of professional experience
Work History
Retail Fragrances Sales Associate
Macy's
09.2023 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Wat for and recognized security risks and thefts to prevent or handle situations
- Recommended, selected and located merchandise based on customer desires
- Maintained knowledge of sales and promotions, return policies and security practices
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
- Organized store by returning merchandise to proper areas and restocked displays
- Greeted customers to determine wants or needs
- Provided accurate information about products, prices and services
- Managed returns, exchanges and refunds in accordance with store policy.
Digital Personal Shopper
Walmart
03.2023 - 08.2023
- Maximized sales by keeping areas tidy, fully stocked and correctly priced
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue
- Recognized security risks to properly handle situations
- Satisfied customers with quick, accurate service under tight deadlines
- Assisted customers in selecting items that met their individual needs and preferences
- Exceeded customer satisfaction by finding creative solutions to problems
Education
Associate of Arts - Architecture
Miami Dade College
College Credit Certificate - Business Entrepreneurship Specialist, StartUp-Venture
Miami Dade College
12.2023
High School Diploma - undefined
IPVCE Federico Engels
01.2023
Skills
- Store Organization
- Customer Assistance
- Inventory Management
- Product Knowledge
- Retail Merchandising
- Payment Processing
- Store Opening and Closing
- Register Opening and Closing
- Cash Register Operation
- Positive Customer Engagement
- Gift Wrapping
LANGUAGE
Spanish
English
Timeline
Retail Fragrances Sales Associate
Macy's
09.2023 - Current
Digital Personal Shopper
Walmart
03.2023 - 08.2023
College Credit Certificate - Business Entrepreneurship Specialist, StartUp-Venture
Miami Dade College
High School Diploma - undefined
IPVCE Federico Engels
Associate of Arts - Architecture
Miami Dade College
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