Thamara Magana
Covina,CA
Summary
Hardworking and motivated professional with several years of experience and record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
Languages
22
22
years of post-secondary education
20
20
years of professional experience
Work History
Medical Biller
ProSum Health
Pasadena
07.2026 - Current
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Payment processing and posting
- Ensure correct billing is submitted.
- Assist with billing questions.
- Processed medical claims using advanced billing software for accuracy.
- Maintained detailed records of all billing transactions for audits.
- Collaborated with healthcare providers to resolve billing discrepancies promptly.
- Submitted electronic claims to various insurance carriers.
- Reviewed denied claims to identify root causes and trends.
- Communicated with insurance companies to resolve claim denials effectively.
Manager
Supercare Health
City of Industry, California
01.2007 - 11.2025
- Oversaw daily operations ensuring compliance with healthcare regulations and standards.
- Managed staff schedules to ensure optimal coverage for patient needs and enhance service efficiency.
- Monitored staff performance and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained new employees on policies, procedures, and best practices in healthcare management.
- Developed training materials to support ongoing staff education and skill enhancement.
- Collaborated with departments to improve communication and streamline processes, fostering a more cohesive work environment.
- Presented quarterly productivity and team statistics to inform management decisions.
- Ensured timely processing of patient payments and accurate order confirmations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
Certificate - Medical Billing
North West College
West Covina, CA 02.2005 - 12.2026
Bassett High School
La Puente, CASkills
- Medical billing
- Compliance management
- Organizational development
- Team collaboration
- Data analysis
- Patient communication
- Performance monitoring
- Process improvement
- Clear communication
- Team leadership
- Strategic planning
- Staff training and development
- Policy and procedure development
- Performance management
- Revenue management
- Claim Examination
- Processing payments
- Payment Posting
Languages
English
Professional
Spanish
Professional
Timeline
Medical Biller
ProSum Health
07.2026 - Current
Manager
Supercare Health
01.2007 - 11.2025
Certificate - Medical Billing
North West College
02.2005 - 12.2026
Bassett High School