Thanapha (Tana) Triyangkulsri
Pharmacy Intern
Austin,TX
Summary
Driven Pharmacy Intern with proven track record and success in building strong relationships with patients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Hardworking and passionate job seeker with strong organizational skills eager to secure pharmacy technician/intern position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
H-E-B Pharmacy
10.2021 - Current
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Set up and modified patient profiles to include current medications and insurance details.
- Used pharmacy software to enter prescription and insurance information.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Counseled patients on new medications and OTC products.
Pharmacy Technician
Walgreens Pharmacy
06.2020 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Education
Associate of Science -
Lone Star College System
Cypress, TXDoctor of Pharmacy - Pharmacy
University of Texas At Austin
Austin, TX05.2026
Skills
- Workflow Optimization
- Team Collaboration
- Problem-solving skills
- Confidentiality and HIPAA
- Pharmacology knowledge
- Pharmacy Software Proficiency
- Interpreting and Processing Medication Orders
- Drug Inventory Management
- Aseptic Techniques
- Customer Service
- Insurance processing
Certification
- CPhT - Certified Pharmacy Technician
- Pharmacist Intern
Timeline
Pharmacy Technician
H-E-B Pharmacy
10.2021 - Current
Pharmacy Technician
Walgreens Pharmacy
06.2020 - 10.2021
Associate of Science -
Lone Star College System
Doctor of Pharmacy - Pharmacy
University of Texas At Austin
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