Thandiwe Myers
Cape Coral
Summary
I enjoy working in the mental health community and helping patients. I am great with directing and redirecting clients to complete a task. I am great with organizing and multi tasking.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Shalimare INC
10.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Caregiver, Special Needs
Community Resource Network Of Florida
05.2024 - Current
- Prepared meals and snacks and fed clients.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
Mental Health Counselor
The Sterling Center
02.2019 - Current
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Clinician
Saluscare
11.2018 - Current
- Thoroughly attains and maintains a working knowledge of 12 core functions of addiction and 12 step programs.
- Routinely displays knowledge symptoms of mental health issues.
- Appropriately utilizes the ASAM and DSM-IV.
- Effectively supervises screenings, Conduct intakes and assessments; group and individual therapy, family counseling, treatment and planning revision, crisis counseling.
- Accurately completes case reviews, evaluation, case management, and review and audit of charts.
- Reliably identifies problems and collaborate with peers to find and implement solutions
- Continuously work to improve patient care and record keeping
Insurance Verification Specialist
UNIVERSITY OF PENNSYLVANIA
12.2011 - 07.2018
- Manage and Verify daily insurance accounts of patients for emergency, transfers, outpatient and inpatient services.
- Maintain communication with and provide education to all involved departments.
- Obtain detailed and accurate insurance benefit information given ICD-10 and CPT codes.
- Provide required clinical and demographic information to payer to obtain precertification and ensure reimbursement.
- Notify HMO patients and Physician practices regarding required referrals in order to obtain prior to date of service. Communicate with patients to verify incomplete insurance information.
- Pre-Certify and obtain authorization numbers.
- Utilize online verification tools and fax to submit all information required through the insurance companies to obtain an authorization number for pre-cert.
- Interact with medical staff and their designees to obtain complete, accurate timely clinical and financial information required for payer reimbursement.
Drug & Alcohol Therapist
NORTHEAST TREATMENT CENTER
03.2013 - 08.2015
- Conducted 60 minute individual counseling sessions once a week with individuals assigned to the program.
- Assisted therapist with facilitating group counseling sessions twice a week.
- Assist therapist with lesson planning for group therapy. Received supervision from supervisor twice a week and group supervision once a week
Residential Counselor
DEVEREUX KANNER CENTER
10.2008 - 10.2011
- Supervision of consumers from ages 12yrs through 21yrs old in a residential and school setting
- Provide programming and proper documentation for program of residents. Also managing daily functioning of all residents throughout the program.
- Provide training for clients while preparing them to be able to live a healthy functioning lifestyle.
Life/Health Insurance Specialist
COLONIAL PENN LIFE INSURANCE COMPANY
02.2004 - 04.2008
- Life insurance agent who sold life insurance to customers that inquired about it.
- Serviced complex and difficult member issues in a timely manner.
- Completed applications for consumers in a timely manner while maintaining high quality customer service.
Education
MS - Mental Health Counseling
Walden University
Minneapolis, Minnesota08.2015
BA - Criminal Justice/Political Science
Moravian College
Bethlehem, Pennsylvania05.2003
High School Diploma - undefined
University City High School
Philadelphia, Pennsylvania06.1999
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Behavioral management
- Client documentation
- Relationship building
- Social skills development
- Crisis management
- Individualized support planning
- Patient assessments
- Case management
- HIPAA compliance
- Case documentation
Accomplishments
I have worked in the mental health field for over fifteen years. I have obtained a Masters degree in Mental Health Counseling. I have worked with behavioral challenged children from ages 3-18. I have also worked with adults in recovery and those that have a mental health diagnosis.
Certification
I am certified in CPR & First Aid.
Timeline
Direct Support Professional
Shalimare INC
10.2024 - Current
Caregiver, Special Needs
Community Resource Network Of Florida
05.2024 - Current
Mental Health Counselor
The Sterling Center
02.2019 - Current
Clinician
Saluscare
11.2018 - Current
Drug & Alcohol Therapist
NORTHEAST TREATMENT CENTER
03.2013 - 08.2015
Insurance Verification Specialist
UNIVERSITY OF PENNSYLVANIA
12.2011 - 07.2018
Residential Counselor
DEVEREUX KANNER CENTER
10.2008 - 10.2011
Life/Health Insurance Specialist
COLONIAL PENN LIFE INSURANCE COMPANY
02.2004 - 04.2008
MS - Mental Health Counseling
Walden University
BA - Criminal Justice/Political Science
Moravian College
High School Diploma - undefined
University City High School
Similar Profiles
Alan UpeslacisAlan Upeslacis
Sales Manager at Absolute Plastic SolutionsSales Manager at Absolute Plastic Solutions
Felicia BaasFelicia Baas
Benefits & Payroll Manager at American Farmland TrustBenefits & Payroll Manager at American Farmland Trust
Stavros MaillakakisStavros Maillakakis
Team Member at CulversTeam Member at Culvers
Kiarra ReedKiarra Reed
Direct Support Professional /Senior Direct Support Professional at Emmaus HomesDirect Support Professional /Senior Direct Support Professional at Emmaus Homes
Janette JamesJanette James
Personal Support Worker/Direct Support Professional at Community LivingPersonal Support Worker/Direct Support Professional at Community Living