Thandolwethu Magwaza
Williston,ND
Summary
Detail-oriented and highly organized professional with experience as a Certified Nursing Assistant (CNA) and a strong background in passenger service. Skilled in communication, multitasking, and administrative support in fast-paced environments. Proficient in Microsoft Office, data entry, and maintaining accurate records while ensuring confidentiality. Seeking to transition into an office or administrative role within the oil and gas industry, where I can contribute strong organizational skills, professionalism, and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
CHI St Alexius Medical Center
Williston, ND
03.2024 - Current
- Provide direct patient care while maintaining accurate documentation and reporting changes to nursing staff
- Monitor vital signs and communicate updates promptly to support timely medical response
- Assist with coordination of care, including preparing equipment and supporting clinical procedures
- Maintain organized patient records while ensuring HIPAA compliance and strict confidentiality
- Collaborate with healthcare teams in a fast-paced environment to improve efficiency and patient outcomes
Infant Teacher
Rock A Baby
Williston, ND
06.2025 - 06.2026
- Developed and implemented structured lesson plans to support early childhood development
- Maintained daily records of children’s progress, attendance, and activities
- Communicated regularly with parents regarding developmental milestones and care updates
- Ensured a safe, clean, and organized classroom environment in compliance with regulations
- Supported team operations by assisting with scheduling, planning, and classroom coordination
Team Member
Culver's Restaurant
Colorado Springs, CO
02.2024 - 12.2024
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Handled cash transactions and operated point-of-sale systems with accuracy
- Maintained clean and organized workspaces in compliance with safety standards
- Supported team efficiency by assisting during peak hours and coordinating tasks
- Resolved customer concerns professionally, ensuring satisfaction and repeat business
Lost Property Agent
Swissport International
King Shaka International Airport
09.2022 - 12.2023
- Assisted passengers with lost and delayed baggage claims, ensuring timely resolution
- Maintained detailed records of reports, claims, and tracking information
- Coordinated with airline teams to locate and return lost items efficiently
- Communicated with customers professionally in high-pressure situations
- Trained new staff on procedures, systems, and customer service standards
Passenger Service Agent
Swissport
King Shaka International Airport
09.2022 - 12.2023
- Assisted passengers with check-in procedures and boarding processes.
- Coordinated baggage handling to ensure timely delivery and compliance with safety standards.
- Provided exceptional customer service by addressing passenger inquiries and resolving issues efficiently.
- Collaborated with team members to maintain operational efficiency during peak travel periods.
Assistant Teacher
Stanger Manor Secondary School
South Africa
01.2021 - 10.2022
- Assisted classroom instruction, reinforcing lesson materials and supporting student engagement.
- Developed educational resources tailored to diverse learning styles and needs.
- Provided one-on-one support to students, enhancing understanding of core subjects.
- Collaborated with teachers to implement effective classroom management strategies.
- Monitored student progress, providing feedback to educators on individual performance.
Education
Bachelor of Science - Aviation Studies
Skyy Aviation Academy
South Africa 01.2019
Skills
- Time management
- Data entry and scheduling
- Microsoft Office
- Record keeping
- Attention to detail
- Communication skills
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Customer service
Certification
- Certified Nursing Assistant (CNA)
- Basic Life Support (BLS) Certification
- CPR Certification
- HIPAA Compliance Training
- Microsoft Office (Excel & Word) (in progress)
Timeline
Infant Teacher
Rock A Baby
06.2025 - 06.2026
CNA
CHI St Alexius Medical Center
03.2024 - Current
Team Member
Culver's Restaurant
02.2024 - 12.2024
Lost Property Agent
Swissport International
09.2022 - 12.2023
Passenger Service Agent
Swissport
09.2022 - 12.2023
Assistant Teacher
Stanger Manor Secondary School
01.2021 - 10.2022
Bachelor of Science - Aviation Studies
Skyy Aviation Academy