Thane Tyler Sponsel IV
Houston,TX
Summary
Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.
Overview
6
6
years of professional experience
Work History
Full Time Assistant Store Manager
BoxLunch
Katy, TX
08.2021 - Current
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided training to new employees on company policies and procedures.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised cash handling processes to ensure accuracy of transactions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Advanced from floor associate to part-time assistant manager at levels 1 and 2 before transitioning into a full-time position
Delivery Driver
GoPuff
San Marcos, TX
10.2020 - 08.2021
- Assisted warehouse personnel in packing orders when necessary.
- Maintained efficient and prompt delivery of customer orders.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Cashier
Chick-fil-A
San Marcos, TX
04.2020 - 10.2020
- Provided efficient service by managing customer orders and processing payments
- Managed various payment transactions, including cash, credit, and debit
- Efficiently bagged and delivered food to cars
Associate
Walmart
San Marcos, TX
08.2018 - 02.2020
- Helped customers locate items within the store using the inventory system.
- Organized backroom areas to maintain a clean and organized work environment.
- Maintained inventory levels on the sales floor
- Processed payments using point-of-sale systems.
- Performed cash register functions accurately and efficiently.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Operated equipment such as scanners and scales correctly during checkout process.
Education
Theatre
Texas State University
San Marcos, TX05-2023
Skills
- Operations Oversight
- Records Management
- Department Oversight
- Store Organization
- Customer Relations
- Business Development
References
References available upon request.
Timeline
Full Time Assistant Store Manager
BoxLunch
08.2021 - Current
Delivery Driver
GoPuff
10.2020 - 08.2021
Cashier
Chick-fil-A
04.2020 - 10.2020
Associate
Walmart
08.2018 - 02.2020
Theatre
Texas State University
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