Dynamic IT Specialist/Senior Software Developer with 15+ years of experience, functioning as a de facto Solutions Architect and Business Analyst to drive transformative healthcare operations. Expertise in process optimization, accounting integration, and ERP innovation, delivering FDA-compliant solutions through self-taught mastery, no formal U.S. training. Proficient in designing solutions to enhance efficiency and compliance. U.S. citizen. Seeking a $130K+ role (Business Analyst, Solutions Architect) to elevate healthcare performance with strategic .NET/ERP leadership.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Specialist (De Facto Solutions Architect / Business Analyst)
Confidential U.S. Healthcare Firm
02.2020 - Current
Led NetSuite ERP migration (Q4 2024 start), owning business analysis and technical execution: Gathered requirements, designed data migration, configured modules (Analytics Suite, Subsidiaries, Ledger, Inventory), and automated workflows—projected to reduce manual FDA reporting by 50% while training resistant teams.
Developed “Mobile Ordering App” (Summer 2020), a secure Xamarin-based mobile app for 50+ nationwide sales reps to check pricing and submit orders—slashed order processing time by 75% and ensured compliance for sensitive medical data.
Designed FDA-compliant QuickBooks plug-in (launched Q4 2022) for medical device lifecycle tracking by lot number, enabling real-time reporting for 100 users (30 active, 70 VPN)—eliminated 3-4 annual inventory/ledger adjustments, saving $15K+ in compliance costs.
Optimized QuickBooks data file in 2021, shrinking from 5GB to 2.1GB through process-driven cleanup—improved performance by 40% and resolved global blocking issues.
Reorganized manual operations and legacy Microsoft Access apps, analyzing and streamlining workflows despite zero authority—boosted cross-departmental efficiency by 35% and optimized 15-server infra (40% overcapacity identified) with hardware/VPN support.
Engineered macOS VirtualBox VM for iOS compilation, saving $10K+ and accelerating SDLC testing by 25% for mobile apps.
Outsourced Contractor as .NET Developer
Confidential U.S. Software Firm
01.2010 - 02.2020
Delivered 50+ SDLC projects for U.S. clients, conducting requirements analysis, process design, and development—built .NET-based QuickBooks plug-ins, REST/SOAP API integrations, and Java/web apps, achieving 95% on-time delivery and 40% reduction in client operational delays.
Analyzed and redesigned legacy systems, integrating third-party APIs to streamline inventory/CRM workflows—cut manual tasks by 30% across sectors.
Collaborated remotely with U.S. stakeholders, translating complex business needs into scalable solutions—mentored juniors, ensuring high-quality deliverables and client retention.
Education
Associate of Science - Software Engineering
FPT Aptech
Vietnam
03-2003
Skills
Business Analysis & Process Optimization: Requirements Gathering, Workflow Redesign, Accounting Integration (QuickBooks/NetSuite), Process Automation, FDA Compliance
Architecture & SDLC: System Design, NET Framework/Core (C#), API Integrations (REST/SOAP), Full-Stack, Cross-Platform Mobile Apps (Xamarin)
ERP & Analytics: NetSuite (Subsidiaries, Ledger, Inventory Automation, Custom Scripts), QuickBooks (Plug-Ins, Data Optimization), Power BI
Infrastructure Management: VirtualBox (macOS VMs for iOS), Server Optimization (15-Server SMB Infra), IT Hardware/VPN Support, Agile (Scrum)
Practical Expertise: Rapid Upskilling, Stakeholder Alignment, Chaos-to-Order Transformation Without Authority
Certification
Self-taught SDLC and ERP expertise through 15+ years of hands-on problem-solving in healthcare and outsourcing—mastered QuickBooks/NetSuite integrations, FDA-compliant workflows, and infrastructure optimization without formal U.S. training.
Actively pursuing Microsoft Certified: Azure Developer Associate (AZ-204), targeting November 2025 completion to enhance cloud architecture skills for .NET/ERP solutions.
Additional Information
U.S. Citizenship: Migrated from Vietnam in 2020; fully work-authorized as U.S. citizen. Bilingual (English/Vietnamese).
Target Roles: Solutions Architect, Business Analyst, or similar in healthcare/ERP firms. Open to remote/hybrid, U.S.-wide (pref. CA).
Timeline
IT Specialist (De Facto Solutions Architect / Business Analyst)
Collibra Solution Architect at Leading Financial Services Firm(Confidential)Collibra Solution Architect at Leading Financial Services Firm(Confidential)
Director of Sales and Business Development at Private Consulting Firm (Client: Confidential Oil & Gas Company)Director of Sales and Business Development at Private Consulting Firm (Client: Confidential Oil & Gas Company)