Summary
Overview
Work History
Education
Skills
Timeline
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Thanh banh

Oakland,CA

Summary

Dynamic professional with a strong background in business operations and customer service, honed at Cafe Tv. Proven ability to develop loyal customer bases and manage financial records effectively. Skilled in strategic networking and pricing strategy, with a keen attention to detail and a commitment to maintaining high standards in all endeavors.

Overview

24
24
years of professional experience

Work History

Shop Owner

Cafe Tv
06.2016 - 07.2024
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.

Technician

Weatherford BMW
01.2006 - 06.2016
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Delivery Driver

CR Courier
03.2003 - 04.2005

delivery optical

Air Craft Fueler

Swissport Fueling
01.2001 - 03.2003

feuling airplane

Education

GED -

New Comer High School
San Francisco, CA

Skills

  • Strategic networking
  • Pricing strategy
  • Business operations
  • Customer service background

Timeline

Shop Owner

Cafe Tv
06.2016 - 07.2024

Technician

Weatherford BMW
01.2006 - 06.2016

Delivery Driver

CR Courier
03.2003 - 04.2005

Air Craft Fueler

Swissport Fueling
01.2001 - 03.2003

GED -

New Comer High School
Thanh banh