Thania Martinez
North Plainfield,NJ
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
American Spraytech
04.2023 - 06.2024
- Responded to customer requests for products, services, and company information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
North Plainfield High School
34 Wilson Ave, North Plainfield, NJ 07060Kean University
Union, NJSkills
- Customer Service
- Problem-solving abilities
- Active Listening
- Call center experience
- Computer Proficiency
- Microsoft Excel
- Scheduling
- Product Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
American Spraytech
04.2023 - 06.2024
High School Diploma -
North Plainfield High School
Kean University
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