Thania Torres
Tucson,AZ
Summary
Highly driven, organized, and reliable Marketing Representative with over 7 years of experience in Sales. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.
Overview
7
7
years of professional experience
Work History
Online Sales Representative
Whatnot Entertainment
Tucson, AZ
12.2023 - Current
- Established credibility and created confidence quickly with online sales prospects.
- Managed online retail store grossing $500 per Live show in sales.
- Engaged and communicated with online customers via Live broadcast and promoted positive product impressions to increase sales.
- Oversaw online auctions boosting store's following and sales.
Social Media Content Creator
High End Designs
Tucson, AZ
10.2023 - 12.2024
- Developed content strategy to increase social media followers and engagement.
- Created content for various platforms such as Facebook, Instagram and Tiktok.
- Updated and monitored content on Facebook and Instagram.
- Used social media to engage consumers, respond to questions or complaints and promote company initiatives.
Marketing/Customer Service Representative
Gorilla Marketing
Playa del Carmen, Mexico
02.2021 - 05.2024
- Collaborated with leadership to identify marketing and communication needs for team and stakeholders
- Supported sales team with daily lead generation through cold calling
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer's needs and resolving concerns.
Sales Representative
Exotic Travelers
Riviera Maya, Mexico
01.2018 - 02.2020
- Achieved monthly sales goals by promoting product benefits and providing excellent customer service
- Increased booking conversion factor by %48
- Surpassed sales goals for several consecutive years with a sales volume of over 800,000 USD
- Retained and increased customer satisfaction through excellent personal service.
Education
High School Diploma -
Centro de Bachillerato Tecnologico #81
Skills
- Online Marketing
- Sales Strategies
- Negotiation Tactics
- Cold-Calling
- Excellent Communication
- Problem-Solving
- Digital Marketing Knowledge
- SEO Understanding
Awards
- Outstanding Performance and Continuous Support Award, Riviera Maya, Quintana Roo, 8 GL E M U E R 0 1, 8 GL E M U E R 0 1
- Marketing Highest Sales Volume Award- Agency Section, Riviera Maya, Quintana Roo, N A 8 E 0 1, N A 8 E 0 1
- Marketing Highest Sales Volume - Member's Segment, Riviera Maya, Quintana Roo, M Y2 0 1, M Y2 0 1
Languages
Spanish
Native/ Bilingual
Timeline
Online Sales Representative
Whatnot Entertainment
12.2023 - Current
Social Media Content Creator
High End Designs
10.2023 - 12.2024
Marketing/Customer Service Representative
Gorilla Marketing
02.2021 - 05.2024
Sales Representative
Exotic Travelers
01.2018 - 02.2020
High School Diploma -
Centro de Bachillerato Tecnologico #81
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