Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thant Lwin

Queens,NY

Summary

Dedicated and motivated customer service representative with a strong background in the food industry. Known for staying calm under pressure, quickly resolving client problems, and giving individualized service that exceeds expectations. Expertise in POS systems, menu knowledge, and upselling, as well as a strong commitment to creating a great dining experience. Looking to contribute to a team-oriented environment where excellent client experiences are prioritized. Experienced and confident computer technician with a background in help desk support.

Overview

2
2
years of professional experience

Work History

V360 Studio Inc

Jewelry Photographer
Manhattan , NY
10.2023 - 07.2024
  • Captured stunning images of jewelry, focusing on clarity, color accuracy, and the intricate details of diamonds and gemstones.
  • Used specialized lighting techniques to highlight the brilliance and cut of diamonds, minimizing reflections and distortions.
  • Understood on Diamond Shape, sizes, clarity, and color.
  • Set up camera setting and computer software.
  • Operated and maintained photography equipment, including cameras, lenses, lighting setups, and macro tools specific to diamond and jewelry photography.
  • Uploaded on Google Drive, the videos and sent the video to the client via email.
  • Inspected, packed, and shipped using FedEx. Label and track shipping records.

Udom Thai

Server
Brooklyn, NY
04.2023 - 09.2023
  • Served customers with a positive manner, taking precise orders, dealing with complaints, and special requests.
  • Provided attentive and personalized service to guests, ensuring a positive dining experience.
  • Recommended food and beverages, depending on customer preferences, improve the dining experience.
  • Used POS systems correctly handle cash and complete transactions.
  • Maintained cleanliness and organization in the eating area while adhering to food safety regulations.
  • Collaborated with kitchen workers and other servers to provide timely and efficient service.

Gift On The Square

Sale Coordinator
Manhattan, NY
12.2022 - 03.2023
  • Welcome and assist customers in a polite and professional manner.
  • Handled customer complaints and issues, ensuring their satisfaction.
  • Handled exchanges, returns, and deals with sales.
  • Supported in inventory counts and managing restocking issues.
  • Set up and maintained promotional displays.
  • Assisted the team member with customer inquiries and product recommendations.
  • Kept a clean, safe, and well-organized store.

Education

Bachelor of Science - Geology

Dagon University
Yangon Myanmar
01-2017

IBM Coursera

Introduction Excel Basic Analysis Certificate

IBM Coursera

Introduction Data Analytics Certificate

IBM Coursera

Introduction Data Science Certificate

Skills

  • Customer Service
  • Self-Motivated
  • Multi-Tasking skills
  • Collaboration & Teamwork
  • Ability to work under pressure
  • Knowledge of POS
  • Microsoft Office Excel,Words
  • Advanced Computer Skills
  • Fast Speed Typing
  • Technical Support

Languages

English (Reading,Writing & Listening)
Full Professional
Burmese
Native/ Bilingual

Timeline

V360 Studio Inc

Jewelry Photographer
10.2023 - 07.2024

Udom Thai

Server
04.2023 - 09.2023

Gift On The Square

Sale Coordinator
12.2022 - 03.2023

Bachelor of Science - Geology

Dagon University

IBM Coursera

Introduction Excel Basic Analysis Certificate

IBM Coursera

Introduction Data Analytics Certificate

IBM Coursera

Introduction Data Science Certificate

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Thant Lwin