Thanya Loya Martinez
Denver,CO
Summary
Seasoned Fleet Service and Load Planner with a proven track record at American Airlines and Swissport USA, adept in baggage management and fostering team collaboration. Excelled in enhancing safety and productivity by leveraging exceptional organizational and interpersonal skills. Demonstrated expertise in safety regulations and effective communication, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Fleet Servixe
American Airlines
Denver, CO
05.2021 - Current
- Accurately identified customer's service needs.
- Increased productivity with effective team leadership, prioritizing tasks based on urgency and available resources.
- Guided planes for all arrivals and departures with strong focus on safety.
- Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
- Utilized proper tools and materials to adhere to safety guidelines.
Load Planner
Swissport USA
Denver, CO
05.2019 - 07.2021
- Consistently met customer requirements by coordinating effectively with sales, customer service, and warehouse departments when preparing shipments for transport.
- Determined appropriate loads and practical delivery schedule for each Airplane by balancing needs and availability of Pilots
- Provided training and mentorship to subordinate staff to gauge preparedness in executing ramp plans.
- Conducted regular audits of completed plans verifying accuracy compliance relevant safety regulations.
Education
High School Diploma -
Westminster High School
Westminster, CO05.2016
Skills
- Interpersonal abilities
- Baggage Management
- Airline Policies
- Safety Regulations
- Arrival and departure duties
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Job Prioritizing
- Heavy Lifting
- Decision-Making
- Data Entry and Analysis
- Analytical and Critical Thinking
- Team building
- Visual Inspection
- Professionalism
- Hazard Monitoring and Management
- Work Area Inspection
- Time management abilities
- Mathematical Calculations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fleet Servixe
American Airlines
05.2021 - Current
Load Planner
Swissport USA
05.2019 - 07.2021
High School Diploma -
Westminster High School