Thao Nguyen
Conroe,TX
Summary
Dynamic operations leader with a proven track record at Ezee Fiber, enhancing customer satisfaction and enforcing sustainable practices. Excelled in operations management and coaching, driving project success and team performance. Skilled in KPI tracking and mentoring, achieving significant improvements in field operations efficiency and safety standards.
Overview
12
12
years of professional experience
Work History
Field Operations Supervisor
Ezee Fiber
09.2022 - 01.2025
- Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
- Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
- Enforced environmental policies aligned with regulatory requirements as well as internal initiatives aimed at sustainable business practices.
- Conducted scheduled and impromptu evaluations to assess work performance.
Plant Operator
C&R Water
03.2018 - 08.2022
- Followed plant safety procedures, rules, and regulations.
- Adjusted and maintained plant equipment for safety and performance.
- Performed minor mechanical work and routine equipment maintenance.
- Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.
Plumber
Humphrey & Co
03.2013 - 02.2018
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Education
High School Diploma -
Milby Senior High
Houston, TX06-1993
Skills
- Customer relationship development
- Coaching skills
- Operations management
- Project leadership
- Training and mentoring
- KPI tracking
Languages
Vietnamese
Full Professional
Timeline
Field Operations Supervisor
Ezee Fiber
09.2022 - 01.2025
Plant Operator
C&R Water
03.2018 - 08.2022
Plumber
Humphrey & Co
03.2013 - 02.2018
High School Diploma -
Milby Senior High
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