Thao Tran
Client Relations Expert
Manteca,CA
Summary
Relentless Client Relations Expert with 15+ years of diverse experience with small to large businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied business customers.
Overview
19
19
years of professional experience
Work History
Real Estate Professional
Realty One Group Zoom
Stockton, CA
07.2019 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
Enterprise Account Executive
Comcast Business
San Francisco, CA
03.2019 - 06.2021
- Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
Senior Sales Executive
AT&T National Business
San Ramon, CA
05.2018 - 03.2019
- Sold Fiber/Dedicated Ethernet to new and established customers.
- Prospected leads, scheduled meetings and converted targets into customers at 35% rate.
Business Account Executive
Comcast Business
Oakland, California
04.2015 - 05.2018
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Participated in monthly training on latest technology trends and products in industry.
- Exceeded quarterly, monthly and yearly revenue growth targets by 58%.
Business Banking Specialist
Wells Fargo Bank
San Jose, CA
04.2013 - 04.2015
- Modeled catastrophic market scenarios to aid in business management planning, risk management and trend monitoring.
- Performed customer account assessment and propose customized solutions.
- Provided leadership and direction to grow team portfolio and increase revenue.
Government Account Executive
Verizon Wireless
Irvine, CA
07.2011 - 04.2013
- Addressed multiple industry issues and provided client support.
- Consulted with manager to identify and implement solutions to problems.
- Collaborated with team members to meet corporate sales goals.
Business Account Executive
Verizon Wireless
Walnut Creek, CA
01.2010 - 07.2011
Business Sales Representative
Verizon Wireless
Walnut Creek, CA
03.2007 - 01.2010
Assistant Retail Sales Manager
Verizon Wireless
Pleasanton, CA
12.2004 - 03.2007
Education
Associate of Science - Computer Engineering Technology
ITT Technical Institute
Hayward, CASkills
Business Negotiationsundefined
Timeline
Real Estate Professional
Realty One Group Zoom
07.2019 - Current
Enterprise Account Executive
Comcast Business
03.2019 - 06.2021
Senior Sales Executive
AT&T National Business
05.2018 - 03.2019
Business Account Executive
Comcast Business
04.2015 - 05.2018
Business Banking Specialist
Wells Fargo Bank
04.2013 - 04.2015
Government Account Executive
Verizon Wireless
07.2011 - 04.2013
Business Account Executive
Verizon Wireless
01.2010 - 07.2011
Business Sales Representative
Verizon Wireless
03.2007 - 01.2010
Assistant Retail Sales Manager
Verizon Wireless
12.2004 - 03.2007
Associate of Science - Computer Engineering Technology
ITT Technical Institute
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