Thao Tran
Client Relations Expert
Manteca,CA
Summary
Relentless Client Relations Expert with 15+ years of diverse experience with small to large businesses. Well-versed at building broad sales pipelines that produce excellent revenue results. Particularly strong working in fast-paced environments and closing sales with satisfied business customers.
Overview
19
19
years of professional experience
Work History
Real Estate Professional
Realty One Group Zoom
Stockton, CA
07.2019 - Current
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
Enterprise Account Executive
Comcast Business
San Francisco, CA
03.2019 - 06.2021
- Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
Senior Sales Executive
AT&T National Business
San Ramon, CA
05.2018 - 03.2019
- Sold Fiber/Dedicated Ethernet to new and established customers.
- Prospected leads, scheduled meetings and converted targets into customers at 35% rate.
Business Account Executive
Comcast Business
Oakland, California
04.2015 - 05.2018
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Participated in monthly training on latest technology trends and products in industry.
- Exceeded quarterly, monthly and yearly revenue growth targets by 58%.
Business Banking Specialist
Wells Fargo Bank
San Jose, CA
04.2013 - 04.2015
- Modeled catastrophic market scenarios to aid in business management planning, risk management and trend monitoring.
- Performed customer account assessment and propose customized solutions.
- Provided leadership and direction to grow team portfolio and increase revenue.
Government Account Executive
Verizon Wireless
Irvine, CA
07.2011 - 04.2013
- Addressed multiple industry issues and provided client support.
- Consulted with manager to identify and implement solutions to problems.
- Collaborated with team members to meet corporate sales goals.
Business Account Executive
Verizon Wireless
Walnut Creek, CA
01.2010 - 07.2011
Business Sales Representative
Verizon Wireless
Walnut Creek, CA
03.2007 - 01.2010
Assistant Retail Sales Manager
Verizon Wireless
Pleasanton, CA
12.2004 - 03.2007
Education
Associate of Science - Computer Engineering Technology
ITT Technical Institute
Hayward, CASkills
Business NegotiationsCustomer Retention
Executive Presentations
NetworkingCold CallingSolution SellingClient Relationship Building
Sales Strategy
National Account Management
Timeline
Real Estate Professional
Realty One Group Zoom
07.2019 - Current
Enterprise Account Executive
Comcast Business
03.2019 - 06.2021
Senior Sales Executive
AT&T National Business
05.2018 - 03.2019
Business Account Executive
Comcast Business
04.2015 - 05.2018
Business Banking Specialist
Wells Fargo Bank
04.2013 - 04.2015
Government Account Executive
Verizon Wireless
07.2011 - 04.2013
Business Account Executive
Verizon Wireless
01.2010 - 07.2011
Business Sales Representative
Verizon Wireless
03.2007 - 01.2010
Assistant Retail Sales Manager
Verizon Wireless
12.2004 - 03.2007
Associate of Science - Computer Engineering Technology
ITT Technical Institute