THAO VRALSTED
Cheyenne,WY
Summary
Admission, Academic, and Career Advisor with 6 years of proven experience in administrative support, customer service, and career and educational development. Accomplished measurable results while providing professional guidance in a dynamic, fast-paced environment. Possess a comprehensive background in talent acquisition, analytical evaluation, training plan and timeline development. Skilled at developing training plans to leverage evaluation sessions and utilized presentations and e-learning platforms to meet strategic objectives. Career supported a Bachelor of Science in Business Management.
Overview
12
12
years of professional experience
Work History
Office Support/Grant Specialist
Adecco/State of Wyoming Workforce Services
01.2024 - Current
- Process applicants to determine their eligibility and qualification
- Conduct reviews to assess compliance with fund budgets, related laws, policies, and regulations.
- Respond to emails, created reports, and participate in department, team and businesses meetings
- Navigate applications and updated information in tracking systems
- Present applications and provide recommendations for approval/denial to the review panel
Quality Control Administrator | Recruiter
Data Hire
11.2018 - 11.2019
- Managed daily workload through identification, review, and processing of applicants; interacted daily with potential applicants through phone screenings to determine their eligibility and qualification for employment
- Managed multiple calendars to coordinate interview scheduling with hiring managers, acted as liaison between hiring managers and staffs, responded to emails, created reports, and participated in hiring process
- Navigated applications and updated information in applicant tracking system
- Investigated errors and communicated quality control information with staff members in the recruiting department, implemented quality assurance processes and procedures to rectify issues.
Academic Advisor | Graduate Program
University of Houston
07.2018 - 09.2018
- Analyzed and processed degree plans, graduation applications, grade change forms, and general petitions
- Assisted with prerequisite, substitution, and registration requests for graduate level courses
- Monitored progress and performance, analyzed problem areas, determined solution to increase retention and graduation rate
- Coordinated with professors and departments chairs to assist students with academic progress
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Maintained student files; updated throughout academic careers
- Conducted orientation sessions for incoming students, planned and executed elective and career fairs
- Advised prospective students on available academic programs and curriculums.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Developed and implemented individualized academic plans for students.
Student Services Advanced Specialist
Pima Community College
06.2016 - 07.2018
- Facilitated collection, review, maintenance, and processing of student records, admissions, registration, and withdrawal information
- Correspondent lead for personnel and student readiness, provided one-on-one consultation
- Collected, arranged, and input information into database system
- Discussed educational and career goals with students to determine programs and courses
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.Advised students on program of studies, academic progress, pathways, procedures, and policies
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs
Career Services Advisor
Prima Medical Institute
05.2015 - 06.2016
- Created and maintained contact with 400 students throughout programs and ensured they are meeting the academic requirements to graduate and can gain employment
- Conducted advisory meetings with students and monitored academic progress to ensure students’ success toward externship, board exam applications, immunizations, and graduation
- Provided interactive consultations on resumes, cover letters, job searching, salary negotiation, and other tools to bridge academia to the workplace
- Facilitated meetings with clinic/site managers and hospital administrators for marketing and renewal of externship contracts
- Planned and attended site-visits at hospitals, clinics, and other health care facilities to maintain a strong bond between the company and community partners
- Track and maintain PMI’s commitment to placing a minimum of 75% of student graduates in employment relevant to their training
- Keep in compliance with the Department of Education’s standards on gainful employment.
- Leveraged social media platforms as effective career and professional-development tools to help candidates secure employment opportunities.
- Matched job seekers to employer positions and maintained ongoing relationships with companies to drive successful outcomes.
- Collaborated with faculty, alumni and colleagues to identify internship, externship and employment opportunities for students and recent graduates.
- Conducted scheduled resume and interview workshops and job search training to promote gainful employment.
Career Services Advisor
Brown Mackie College
01.2015 - 05.2015
- Collaborated with faculty, alumni and colleagues to identify internship, externship and employment opportunities for students and recent graduates.
- Conducted advisory meetings with students and monitored academic progress to ensure students’ success toward externship, board exam applications, immunizations, and graduation
- Provided interactive consultations on resumes, cover letters, job searching, salary negotiation, and other tools to bridge academia to the workplace
- Connected and built strong relationships with hospitals, clinics, and other health care facilities as well as businesses in the community
- Kept in compliance with the Department of Education’s standards on gainful employment.
Admissions & Career Services Specialist
Brookline College
09.2012 - 01.2015
- Exceeded monthly enrollments goals by promoting education programs through effective branding, communication, and relationship building skills
- Reached out to potential students via phone calls, emails, community outreaches, and referrals method. Scheduled and conducted interviews with potential students and parents
- Managed high volume outbound and inbound calls
- Assessed student's abilities, desires, and personal goals to recommend academic programs
- Created and designed marketing materials for student recruitment, career fairs, and retention
- Gathered necessary paperwork and applications for students to initiate enrollment process
- Followed the Department of Education and Program Accreditations' rules and regulations to advise students on their courses of studies. Maintained a minimum of 75% graduates placement in their relevant career trainings
- Conducted and hosted advisory board meetings, job fairs, presentations and career events
Education
Bachelor of Science Business Management -
University of Phoenix
10.2011
Skills
- Mentor/Advisor
- Recruiting
- Quality Control
- Case Management
- HIPAA
- Education
- Relationship Development
- Bilingual (English/Vietnamese)
- Compliance reviews
Websites
Timeline
Office Support/Grant Specialist
Adecco/State of Wyoming Workforce Services
01.2024 - Current
Quality Control Administrator | Recruiter
Data Hire
11.2018 - 11.2019
Academic Advisor | Graduate Program
University of Houston
07.2018 - 09.2018
Student Services Advanced Specialist
Pima Community College
06.2016 - 07.2018
Career Services Advisor
Prima Medical Institute
05.2015 - 06.2016
Career Services Advisor
Brown Mackie College
01.2015 - 05.2015
Admissions & Career Services Specialist
Brookline College
09.2012 - 01.2015
Bachelor of Science Business Management -
University of Phoenix
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