Thao Nguyen Le
Lavon,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Manager
Rice Garden
Wylie, Texas
09.2022 - Current
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensuring high productivity and excellent customer service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
Cooking Assistant
Food Truck
Garland, TX
07.2022 - 09.2022
- Organized food items in kitchen storage areas.
- Stocked pantry shelves with food supplies.
- Assisted head chef in preparing dishes for customers.
- Cleaned, sanitized, and organized kitchen equipment, utensils, and surfaces.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Server
Pho 544
Wylie, Texas
05.2021 - 06.2022
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
Education
Associate of Science -
Collin County Community College
Plano, TX05-2025
Bachelor of Science - Finance
The University of Texas At Dallas
Richardson, TXSkills
- Service excellence
- Inventory management
- Team leadership
- Time management
Languages
Vietnamese
Full Professional
Timeline
Manager
Rice Garden
09.2022 - Current
Cooking Assistant
Food Truck
07.2022 - 09.2022
Server
Pho 544
05.2021 - 06.2022
Associate of Science -
Collin County Community College
Bachelor of Science - Finance
The University of Texas At Dallas
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