Around 3 years of experience working on the Salesforce.com CRM platform as a Salesforce Administrator and Developer.
Results-driven software developer with extensive experience in the Software Development Life Cycle (SDLC), excelling in planning, analysis, design, development, testing, and production support.
Specialized in solutions implementation, customizations, configuration, and supporting features available in Sales, Insurance, and Health Cloud.
Worked on both Salesforce Classic and Salesforce Lightning platforms.
Automated business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules, and Email Alerts.
Expert in Functional Processes to Support the Key CRM business requirements and at Salesforce Administrative tasks (User management, OWD Settings, Approval Process, Activities, and Events), Salesforce Security (Creation of Profiles, Roles, Permission Sets, Public Groups & Sharing Rules).
Experienced in analyzing business requirements, Entity-Relationship diagrams and implementing them to Salesforce custom objects, master-detail relationships, and lookup relationships.
Hands on experience on building Lightning Components and Lightning Events.
Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
Created multiple lightning components, added CSS and Design Parameters that makes the Lightning Component look and feel better.
Enabled Aura Framework by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
Good knowledge in querying Salesforce objects using SOQL.
Developed numerous Standard Reports and built custom report types.
Designed various Dashboards to track business KPIs.
Worked with Apex Classes, Triggers and Aura Components.
Basic understanding of Omni Studio Omniscripts and flex cards.
Experienced on Conga Package like Conga Queries and Conga Templates.
Hands On experience with Project Management tool JIRA and Confluence.
Proficient in using Agile Scrum methodologies, participated in the sprint planning, daily scrum, retrospective meetings, and demo. Energetic and proven ability to work in both independent and team environments and manage customer expectations on individual assignments.
Strengths include a deep understanding of Salesforce.com methodologies, exceptional problem-solving abilities, and proficiency in Apex Classes, Visualforce Pages, and Triggers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Tata Consultancy Services
Bangalore, Karnataka
02.2023 - 12.2023
Involved in migrating from Classic to Lightning by gathering all the required configurations and customizations as per business requirements, leading the roles of admin and Lightning developer.
Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields to the custom objects.
Used the Force.com toolkit, including Apex Classes, Apex Triggers, and Visualforce pages, to develop custom business logic.
Used SOQL and SOSL statements within governor limits for data manipulation needs of the application, using platform database objects.
Developed lightning pages and displayed them in the community builder.
Developed the Lightning Component Framework and built a Lightning component using the Aura framework.
Enabled Aura Framework by adding Aura Attributes and Aura Handlers for Events to focus on logic and interactions in Lightning applications.
Developed various custom objects, tabs, validation rules, and components.
Worked on the customization of Visualforce to have a Lightning experience for desktop and mobile applications.
Administered, configured, and maintained the Salesforce.com application, user profiles, roles, assigning permissions, generating security tokens, validation rules, and upgrade installation.
Salesforce Developer
Elevance Health
Bangalore, Karnataka
01.2021 - 02.2023
Developing, implementing, and testing in the Sandbox environment.
Develop Apex classes, Lightning Components, and Triggers, and link them to manage the workflows.
Designed and developed Apex classes, controller classes, extensions, and Apex triggers for various functional needs in the application.
Develop the Conga templates, Conga queries.
Customized page layouts for Opportunities, Contacts, and Accounts, depending upon user roles and groups.
Developed multiple flows and process builders based on business requirements.
Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com SObjects.
Used it to read, extract, and load data from comma-separated values (CSV) files.
Worked on various Salesforce.com standard objects, like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Reports, and Dashboards.
Designed and deployed the custom objects, custom tabs, entity-relationship data model, validation rules, workflow rules, auto-response rules, and page layouts to suit the needs of the application.
Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
Involved in data mapping and migration of data from legacy systems to Salesforce.com objects and fields.
Customized page layouts for Opportunities, Contacts, and Accounts, depending on user roles and groups.
Performed deployment between sandboxes and production instances using change sets and the AutoRabit tool.
Writing test classes and checking the code by having different profiles in these classes, and making sure we are covering more than 75% of the lines of the Apex classes before pushing them into production.
Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.
Versatile team player with excellent analytical, presentation, and interpersonal skills.
Created custom objects, fields, page layouts, and record types.
Automated business processes using flows, email alerts, and process builder.
Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields to the custom objects.
Handled and fixed issues related to Data Sharing, Data Security, Permissions, and profiles identified during each sprint.
Review and sub-tasks tickets as per the client's requirements.
I attended scrum meetings, stand-up meetings on a daily basis, and organized meetings with business teams on a weekly basis.
Education
Bachelor of Technology - Computer Science and Engineering
Sreenivasa Institute of Technology and Management Studies (SITAMS)
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services