Thatcher Kolste
Kennewick,WA
Summary
Dedicated Registered Medical Assistant with three years of experience in patient screenings, EMR documentation, and clinical support. Focused on delivering outstanding patient care and raising standards of excellence in healthcare. Detail-oriented leader with a goal to become a physician. Ready to bring clinical skills, leadership, and compassion to improve patient outcomes at Tri City Orthopaedic Clinic.
Overview
14
14
years of professional experience
1
1
Certification
Work History
MA-R/Quality Assurance/Lab Technician
Grifols Biomat Plasma Center
06.2022 - Current
- Documentation and records management
- Regulatory compliance
- Quality control inspections
- Incident investigation and corrective actions
- Staff training and support
- Compliance monitoring
- Audit and inspection support
- Product release
- Conduct pre-donation medical screenings
- Customer service
- General administrative duties (phone calls, greeting donors, assisting center management as needed)
- Set up and disconnect donors from plasmapheresis machines
- Process plasma bottles in laboratory
Customer Service Representative
Senske Services
02.2022 - 05.2022
- Inbound calls
Floor Consultant
FedEx Office
07.2019 - 12.2019
- Customer service
- Create and schedule print orders
- Collaborate with other FedEx locations
- Packing and shipping
Team Member
Quality Cleaners
03.2019 - 05.2019
- Customer service
- Record keeping
Capital One Customer Service Representative
Sykes Enterprises, Incorporated
06.2018 - 09.2018
- Inbound calls: credit cards
Farm Hand
Berguson Farm
06.2011 - 11.2017
- Tend cattle
- Spray crops
- Dig ditches
- Fix irrigation
Sales Associate
Sportsmans Warehouse
11.2016 - 05.2017
- Customer service
- Product sales (grills, camping gear, etc.)
- Organized stock/assisted with freight
Education
High school or equivalent -
Moses Lake High School
06.2015
Skills
- Accurate patient screening and vital signs measurement
- Proficient in EMR documentation
- Assisting with clinical procedures and patient preparation
- Precise data entry and medical record management
- Effective patient communication and compassionate care
- Administrative efficiency in scheduling and inventory management
- Team collaboration in fast-paced healthcare environments
- Compliance with clinical and regulatory standards
Certification
- MA-R July 2022-Present
- Driver's License
Timeline
MA-R/Quality Assurance/Lab Technician
Grifols Biomat Plasma Center
06.2022 - Current
Customer Service Representative
Senske Services
02.2022 - 05.2022
Floor Consultant
FedEx Office
07.2019 - 12.2019
Team Member
Quality Cleaners
03.2019 - 05.2019
Capital One Customer Service Representative
Sykes Enterprises, Incorporated
06.2018 - 09.2018
Sales Associate
Sportsmans Warehouse
11.2016 - 05.2017
Farm Hand
Berguson Farm
06.2011 - 11.2017
High school or equivalent -
Moses Lake High School
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