Summary
Overview
Work History
Education
Skills
<font style="vertical-align: inherit;"> Languages </font>
Timeline
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Thays Carter

Johns Creek,GA

Summary

Strategic Onboarding Specialist with well-established background in HR and recruitment processes. Adept in coordinating onboarding activities with excellent communication skills to interact with new hires and managers. Reliable and dedicated to utilizing industry's best practices.

Overview

9
9
years of professional experience

Work History

Server

Passador Brazilian Steakhouse
10.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server

Madison Chophouse Grille
01.2021 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Employee Benefits Specialist

Wayne Farms
02.2020 - 10.2020
  • Developed and analyzed models to support employee benefit plan rollout both successfully and efficiently.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Checked employees' benefits enrollment for accuracy and inputted all data into Workday.
  • Presented Orientation weekly for new hires
  • Tracked and managed COVID-19 weekly ADP reports as well as managed the employees absence of leave during this time
  • assisted supervisors and managers with ADP timecards and employee attendance reports for leadership boards
  • Handles the FMLA leave administration process from the employees initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.


Employee Benefits Specialist

Northside Hospital
09.2017 - 01.2020
  • Responsible for administering and resolving day-to-day benefit issue resolution, including benefits enrollments/changes for medical, dental, and vision; COBRA, long-term and short-term disability, pension, 403b, life and death claims, PTO transfer requests, and retirement programs
  • Reconcile and maintain employee accounts with full cycle closed loop process and creating payment plan to collect past premiums
  • Assists with annual and monthly benefit projects, including annual enrollment, PTO cash-out, various audits, Human Resource fairs
  • Facilitate retirement and pension one-on-one consultations with employees
  • Process all benefit enrollments, qualifying life events, employee changes submitted by employees and managers
  • Collaborate with insurance carriers and managers to ensure clarity and consistency of benefit plans and costs

HR Shared Services Lead

Northside Hospital
05.2015 - 09.2016
  • Provide HR Shared Services additional leadership support within the team for escalations. Serve as subject matter expert for special projects and new hires.
  • Identified inconsistent and incongruent processes, policies and practices to prevent and mitigate HR risks and compliance issues.
  • Partnered with the Recruitment team to standardize, streamline and globalize HR business processes.
  • Updated business processes and process documentation to drive accuracy, relevance and consistency.
  • Assist with the ongoing development and documentation of procedures, processes, and protocols. Review, document, and analyze quality assurance data
  • Ensure effective development and training of backup resources and rotational support for continuous coverage of customer services and critical tasks.

HR Shared Services Specialist

Northside Hospital
09.2014 - 09.2016
  • Onboard new hires using the standards and guidelines set by JCAHO.
  • Adjudicate background checks for each employee, request additional documentation to satisfy the job class code.
  • Review requisitions to ensure accurate status and hours for candidate files.
  • Partnered directly with Employee Relations for any additional needs regarding background information.
  • Verify new hire information using ATS such as UltiPro, Peoplefluent and Workday. As well as ensuring new hires are exported correctly into ANSOS (web scheduler) and other databases to ensure that all applicant data is complete and accurate for reporting purposes.
  • Initiate and track the onboarding processes of drug screening, data retrieval, employee health screenings, and employee credential issuances and I-9 verifications.
  • Answer all HR inquires via the human resources portal and escalate to appropriate SME as needed

Education

Associate of Science -

Georgia Perimeter College
Dunwoody, GA

High School Diploma -

Centennial High School
Roswell, GA
05.2010

Skills

  • Training and Development
  • Employee Relations
  • Administrative Support
  • Analytical and Critical Thinking
  • Benefits Administration
  • Technological Knowledge
  • HR Compliance
  • Employee Guidance
  • Policy and Procedure Writing
  • Corporate Compliance
  • Job Applicant Interviews
  • Eligibility Requirements

<font style="vertical-align: inherit;"> Languages </font>

Portuguese
Native or Bilingual

Timeline

Server

Passador Brazilian Steakhouse
10.2022 - Current

Server

Madison Chophouse Grille
01.2021 - 10.2022

Employee Benefits Specialist

Wayne Farms
02.2020 - 10.2020

Employee Benefits Specialist

Northside Hospital
09.2017 - 01.2020

HR Shared Services Lead

Northside Hospital
05.2015 - 09.2016

HR Shared Services Specialist

Northside Hospital
09.2014 - 09.2016

Associate of Science -

Georgia Perimeter College

High School Diploma -

Centennial High School

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Thays Carter