Thea Berry
Houston,United States
Summary
Highly motivated and detail-oriented sales order specialist with 2 years of experience in streamlining sales processes and ensuring customer satisfaction. Proven ability to efficiently manage orders, resolve inquiries, and meet tight deadlines. Seeking a challenging position where I can utilize my skills in sales operations to contribute to company growth and success.
Overview
4
4
years of professional experience
Work History
Sales Order Specialist
BMC Software
Houston, United States
08.2022 - Current
- Managed and processed a high volume of sales orders daily, ensuring accurate product selection, pricing, and customer information for seamless order fulfillment
- Resolved customer inquiries and issues promptly, providing service and support to maintain strong relationships and drive repeat sales opportunities
- Utilized CRM software to maintain sales order records, generate reports, and analyze sales trends, facilitating data-driven insights for sales optimization
- Provided legal support and generated contractual agreements.
Communications & Development Coordinator
Americorps VISTA - 826 New Orleans
New Orleans, United States
08.2020 - 08.2021
- Devised and implemented communication strategies to advance organizational objectives, bolster brand exposure, and enhance engagement across social media platforms
- Collaborated with cross-functional teams to produce and disseminate captivating marketing materials, such as newsletters, press releases, and promotional videos, to effectively convey the organization's mission and amplify its impact.
Education
Mass Communication - Bachelor of Arts
Northwestern State University of Louisiana
08.2020
Skills
- Microsoft Office
- Salesforce CRM
- Oracle
- Adobe
Timeline
Sales Order Specialist
BMC Software
08.2022 - Current
Communications & Development Coordinator
Americorps VISTA - 826 New Orleans
08.2020 - 08.2021
Mass Communication - Bachelor of Arts
Northwestern State University of Louisiana
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