Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thea Watkins

Aurora,CO

Summary

Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Overview

5
5
years of professional experience

Work History

Lead Cabin Appearance Agent

United Ground Express
12.2022 - 05.2023
  • Responsible for leading a team of 6-8 cleaners to clean, stock and security check each aircraft prior to boarding passengers.
  • Point of contact for communications with dispatch and supervisors.
  • Entered data such as; security searches, team information, and supply lists into the system.

Certified Medical Assistant

HCA-Esprit OBGYN
03.2018 - 04.2021
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Oriented and trained new staff on proper procedures and policies.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared lab specimens for diagnostic evaluation.

Certified Medical Assistant

NextCare Urgent Care
11.2017 - 03.2018
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Triaged and documented patient medical information such as chief complaint, vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Verified patient insurance coverage and collected required co-payments.

Education

No Degree - Certified Medical Assistant

Concorde Career College - Aurora
Aurora, CO
10.2017

High School Diploma -

Rangeview High School
Aurora, CO
05.2002

Skills

  • Communication
  • Conflict Resolution
  • Medical Records Management
  • Data Entry
  • Patient support
  • Medical terminology in English
  • Updating Medical Records
  • Electronic Health Records
  • Appointment Scheduling
  • Document Retention
  • Organization
  • Prioritizing

Timeline

Lead Cabin Appearance Agent

United Ground Express
12.2022 - 05.2023

Certified Medical Assistant

HCA-Esprit OBGYN
03.2018 - 04.2021

Certified Medical Assistant

NextCare Urgent Care
11.2017 - 03.2018

No Degree - Certified Medical Assistant

Concorde Career College - Aurora

High School Diploma -

Rangeview High School

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Thea Watkins