Thomas Head
Pinckney,MI
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Resident Advisor
Northwood University
08.2023 - Current
- Enhanced resident satisfaction by promptly addressing concerns and providing solutions.
- Improved community engagement through the organization of social events and activities for residents.
- Managed conflicts among residents effectively, ensuring a peaceful living environment.
- Assisted in the development of residence policies, contributing to a safe and positive community atmosphere.
- Conducted regular room inspections to maintain cleanliness and safety standards within the residential facility.
- Developed strong relationships with residents, fostering a supportive and inclusive living community.
- Collaborated with fellow Resident Advisors to create a sense of unity among residents.
Riverside Pizza
Assistant Manager
11.2017 - Current
- Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Enhanced customer experience by addressing any service or product issues promptly, demonstrating commitment to excellent service standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Serve Safe Certified
Work Study Student
Housing Office At Northwood University
10.2021 - 05.2023
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
Bachelor of Science - Business Management
Northwood University
Midland, MI12.2024
Skills
- Policy Enforcement
- Team Building
- Organizational Skills
- Effective Communication
- Professionalism
- Conflict Resolution
Timeline
Resident Advisor
Northwood University
08.2023 - Current
Work Study Student
Housing Office At Northwood University
10.2021 - 05.2023
Riverside Pizza
Assistant Manager
11.2017 - Current
Bachelor of Science - Business Management
Northwood University
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