THEBEETSILE KOLOKA

Held primary responsibility for site based compliance to PA Office of Developmental Programs’ regulations, Administrative Entity (AE) requirements.

• Responsible for the onsite leadership role in assuming the health, safety and contentment of the individual’s service.
• Evaluated program effectiveness through resident feedback and adjusted services accordingly to improve outcomes.
• Mentored junior staff, providing guidance on operational processes and professional development opportunities.
• Maximized resource utilization by conducting thorough assessments of facility capacities and staffing requirements.
• Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
• Enhanced collaboration between departments by initiating regular meetings focused on sharing best practices.

Responsible for the onsite leadership role in assuming the health, safety and contentment of the individual’s service.

• Supervised, supported and disciplined Direct Staff Professionals as necessary. Reported to the Program Specialist or Administrator through regularly scheduled and informal meetings and evaluation reports.
• Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
• Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.

My work involved promoting individual skills to engage in activities of daily living, including proper maintenance of living area, guiding individuals in leisure activities, work and community participation and integration.

• Assessed individuals' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
• Monitored progress and documented patient health status changes to keep care team updated.
• Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.

• Assisted individuals with daily living activities, ensuring safety and comfort.
• Provided emotional support and companionship to enhance individual's well-being.
• Maintained accurate documentation of client progress and communicated changes to families.
• Assisted individuals with daily living activities, enhancing their independence and quality of life.

• Oversaw operations at a residential care facility by coordinating patient care and supervising employees.
• Fostered positive relationships between caregivers and individuals served, enhancing overall care experience. Directed the building team of employees and oversaw services. I also handled issues related to compliance with local, state, and federal regulations

Oversaw daily operations of assisted living facility, ensuring compliance with safety and health regulations.

Managed staff schedules and training programs to enhance team performance and resident care quality.

Implemented operational improvements that enhanced resident satisfaction and streamlined service delivery processes.

• Provided compassionate care to individuals with diverse needs, ensuring safety and comfort.
• Assisted clients with daily living activities, promoting independence and dignity.
• Advocated for client needs, ensuring access to appropriate resources and services.
• Administered medications accurately and promptly, adhering to medication schedules and physician instructions.