Ben Cook
Irvine,Kentucky
Overview
18
18
years of professional experience
Work History
Professional Academic Advisor
Eastern Kentucky University
06.2025 - 03.2028
- Guided students in academic planning and course selection to enhance their educational experience.
- Developed and implemented workshops on academic success strategies for diverse student populations.
- Collaborated with faculty to address student needs and improve retention rates.
- Analyzed student data to identify trends and recommend interventions for at-risk students.
Counselor
Eastern Kentucky University
01.2025 - 06.2025
- Help facilitate student's questions and concerns regarding Financial Aid, Student Account, and Registrar Questions in a high traffic area
- Provide customer service and support to students as a one stop shop regarding a myriad of University related questions and help get them pointed in the right direction if it is not something that the office handles
- Provided front desk support for students and anyone walking in or calling the office with a question
Academic Admin Specialist
Eastern Kentucky University
10.2017 - 01.2025
- Provide academic support for Graduating students ensuring that they have met all needed requirements for graduation
- Cleared students for graduation once confirmation of all requirements have been met
- Monitored and enter various petitions to ensure that substitutions and waivers that students and advisors had worked out would reflect on Degreeworks
- Monitor and approve requests for students changing their major within and to our College
- Provide support to various faculty advisors throughout the college about academic and process questions
- Helped plan and coordinate and work graduation ceremonies
- Helped plan and work Academic Orientations throughout the Summer
- Helped plan and support various on campus recruiting events
- Provided support for students who came with questions to the Associate Dean's office
Academic Admin Specialist
Eastern Kentucky University
07.2013 - 10.2017
- Provide academic support for Graduating students ensuring that they have met all needed requirements for graduation
- Cleared students for graduation once confirmation of all requirements have been met
- Provide support to various faculty advisors throughout the college about academic and process questions
- Helped plan and coordinate and work graduation ceremonies
- Provided support for students who came with questions to the Associate Dean's office
Senior Academic Recorder
Eastern Kentucky University
09.2011 - 07.2013
- Worked in a high traffic customer support area to help provide answers and solutions to students and faculty
- Helped troubleshoot various student issues associated with things like Registration, Holds, Records, and any other questions that students may have
- Helped in the creation of the University Schedule Book
- Processed and created Independent Studies courses for students
- Provided front desk support for students and anyone walking in or calling the office with a question
Para-educator/Full Time Substitute
Estill County Board of Education
02.2011 - 09.2011
- Covered and taught different courses and coursework for Teachers who happened to be absent
- Taught and monitored students with behavioral and social issues and insured that their individual plans were followed in other courses
- Traveled to other classrooms with these students to provide support in the learning environment
Substitute Teacher
Estill County Board of Education
08.2010 - 09.2011
- Cover and manage classrooms for Teacher who are unable to be there for the day
- Provide a safe learning environment for the students and ensured completion of work left by the Teacher for the students
Education
Bachelor of Arts - BA - General Studies
Eastern Kentucky University
01-2010
Skills
- Academic Advising
- Customer Service
- Higher Education Services
- Event Planning
- Troubleshooting
- Academic Support Services
- Communication
- Financial Aid support
Timeline
Professional Academic Advisor
Eastern Kentucky University
06.2025 - 03.2028
Counselor
Eastern Kentucky University
01.2025 - 06.2025
Academic Admin Specialist
Eastern Kentucky University
10.2017 - 01.2025
Academic Admin Specialist
Eastern Kentucky University
07.2013 - 10.2017
Senior Academic Recorder
Eastern Kentucky University
09.2011 - 07.2013
Para-educator/Full Time Substitute
Estill County Board of Education
02.2011 - 09.2011
Substitute Teacher
Estill County Board of Education
08.2010 - 09.2011
Bachelor of Arts - BA - General Studies
Eastern Kentucky University