Thedrian Kelly
Summary
I am a recent nurse grad who is compassionate and diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ernest Health
Cayce, SC
06.2023 - Current
- Conducted safety rounds regularly to ensure safe environment for patients.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
CSA
QuikTrip
Lexington, SC
03.2022 - Current
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
CSA
Palmetto Gba
Columbia, SC
07.2016 - 05.2021
- Participated in quality improvement activities within the department.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate Degree in Nursing - Nursing
Midlands Technical College
12-2023
Associate of Applied Science -
South University
01.2014
Skills
- Basic Nursing Care
- Acute and Rehabilitative Care
- Adaptable
- Infection Control Standards
- Vital Signs Monitoring
- ADL Support
Certification
- Completed ULYSSES TRAINING for Call Center Customer Service
- HIPPA Compliance Training 2021
- CPR/BLS Certification is current for 2023
Clinical Experience
Completed over 300 hours of clinical rotations in the Medical Surgical Unit, Labor & Delivery, Pediatrics, Cardiovascular Unit, Orthopedic Unit at Prisma Baptist and Prisma Richland Hospital, and Long-Term Care at Still Hopes and Lexington Extended Care. Duties involved retrieving vitals and documenting findings, assisting with ADL’s and Personal Hygiene, In and Out Catheterization with monitoring, Head to Toe Assessments, Wound Care, and Instructor led medication administration.
Leadership Experience
Served as Nominations and Elections Committee Director in Student Nursing Association 2022
Awards
Nominations for customer service award for PCC TEAM at Palmetto GBA 2022 Recipient of customer service EE awards by Quality Analysis at Palmetto GBA 2019& 2020
Timeline
Patient Care Technician
Ernest Health
06.2023 - Current
CSA
QuikTrip
03.2022 - Current
CSA
Palmetto Gba
07.2016 - 05.2021
Associate Degree in Nursing - Nursing
Midlands Technical College
Associate of Applied Science -
South University
- Completed ULYSSES TRAINING for Call Center Customer Service
- HIPPA Compliance Training 2021
- CPR/BLS Certification is current for 2023
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