Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thehabia Farha

Murrieta,CA

Summary

Dedicated phlebotomist professional with history of meeting company goals utilizing consistent and organized practices and providing the best quality patient care possible. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Behavior Technician

William H Frazier Elementary
Fallbrook, CA
05.2022 - 07.2022
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.

Patient Service Representative

Kaiser
San Diego , CA
05.2021 - 02.2022
  • Open and maintain patient’s accounts by recording account information.
  • Prepare product or service reports by collecting and analyzing patient’s information.
  • Identify and assess patient's needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Greet patient’s with a warm welcome and guiding patients to the correct location
  • training new employees.
  • Used Software to schedule appointments, cancel appointments, reschedule appointment.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped large volume of patient’s every day with positive attitude and focus on customer satisfaction.
  • Maintained patient’s satisfaction with forward-thinking strategies focused on addressing patient’s needs and resolving concerns.

Phlebotomist Technician

ACRC Studies
San Diego , CA
01.2022 - 01.2022
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Organized daily work based on collection priority.
  • Reviewed patient records for accuracy and completeness.

Patient Service Representative

Covid Clinic
Chula Vista , CA
01.2021 - 05.2021
  • Oversaw in-person and curbside patient registration and processing.
  • Donned and removed personal protective equipment (PPE) per company protocols.
  • Documented novel coronavirus screening assessments.
  • Processed positive and negative test responses according to established protocols and reporting requirements.
  • Collected and treated patient samples to test for COVID-19 infection.
  • Scheduled patients for appointments and maintained master calendar.
  • Provided family members with general health education and tips for patient care.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Supported office operations by expertly handling administrative needs.
  • Disinfected tools, equipment and surfaces between patients.
  • Inventoried and ordered medical and office supplies.

Administrative Assistant

Chula Vista Car Audio
Chula Vista, CA
01.2018 - 09.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Education

Technology Education

Southwestern College
Chula Vista, CA
08.2020

Skills

  • High level of attention to detail, strong problem-solving skills, and excellent critical thinking skills
  • Ability to be on call
  • Ability to manage single or multiple tasks of significant complexity
  • Experienced in Microsoft (Word, Excel, and Outlook)

Certification

  • PT - Phlebotomy Technician
  • Office information systems
  • First Aid/CPR Certified

Timeline

Behavior Technician

William H Frazier Elementary
05.2022 - 07.2022

Phlebotomist Technician

ACRC Studies
01.2022 - 01.2022

Patient Service Representative

Kaiser
05.2021 - 02.2022

Patient Service Representative

Covid Clinic
01.2021 - 05.2021

Administrative Assistant

Chula Vista Car Audio
01.2018 - 09.2020

Technology Education

Southwestern College

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Thehabia Farha