Theia Toon
Ann Arbor
Summary
Dedicated professional with proven customer service skills and a strong focus on teamwork. Experienced in project management and sales, ready to enhance client satisfaction. Demonstrated strong organizational skills and ability to handle multiple tasks efficiently.
Overview
7
7
years of professional experience
Work History
Family Caregiver
None
Ann Arbor, MI
05.2026 - Current
- Provided compassionate care and support to family members in need.
- Coordinated transportation to medical appointments and social events.
- Monitored client health and reported changes to family members or healthcare professionals.
- Developed and maintained strong relationships to enhance emotional well-being.
Online Grocery Pickup Associate
Kroger
Ann Arbor, MI
08.2025 - 03.2026
- Assisted customers with online grocery orders, ensuring accurate and timely fulfillment.
- Operated handheld devices for order picking and inventory management.
- Collaborated with team members to maintain organized storage areas and stock levels.
- Communicated with customers regarding order updates and substitutions effectively.
Game Master
Fox in a Box
Chicago, IL
05.2022 - 11.2022
- Facilitated immersive gaming experiences for participants, ensuring engagement and enjoyment.
- Provided clear instructions and guidance to players, enhancing overall gameplay satisfaction.
- Monitored game progress and adjusted difficulty levels to maintain player interest and challenge.
- Cleaned and reset rooms within 10 minutes to ensure fast turnaround.
Manager of Productions
Skyline Media Group
Ann Arbor, MI
10.2019 - 06.2020
- Created digital media for non-profit organizations, including PSAs and social media videos.
- Operated cameras and assisted with editing for high-quality productions
- Managed multiple independent project teams to produce high quality and timely deliverables.
- Developed skills in live production and camera operation
Education
High School Diploma -
Skyline High School
Ann Arbor, MI05-2020
Skills
- Teamwork and collaboration
- Customer service expertise
- Team leadership
- Project management
- Sales expertise
- Patience and empathy
Timeline
Family Caregiver
None
05.2026 - Current
Online Grocery Pickup Associate
Kroger
08.2025 - 03.2026
Game Master
Fox in a Box
05.2022 - 11.2022
Manager of Productions
Skyline Media Group
10.2019 - 06.2020
High School Diploma -
Skyline High School