Theiry Polynice
Frederick,MD
Summary
Administrative Professional with 15+ years of experience in Program Management, Administrative Operations, and the Transportation Sector. Adept at handling and obtaining formal signatures and notarizing financial and legal documentation. Competent in providing administrative assistance and ensuring compliance with all protocols, procedures, and regulations. Strong background in resolving technical issues, answering potential inquiries, and conveying extensive service knowledge. Proven track record of successfully managing communication channels, collecting and managing data, and collaborating with key stakeholders. Solid expertise in improving program attendance, organizing events, and optimizing transportation operations. Diligent and Bilingual individual (French), founded in Title Insurance, Business Analysis, and Administrative Assistance. Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Consistent with following notary process and knowledgeable of relevant laws and regulations. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Notary Loan Signing Agent & Notary Public
Good Shepherd Notary MultiServices LLC
10.2020 - Current
- Verify the validity of information by inspecting financial and legal documents and processing signee signatures.
- To ensure the integrity of loans and contracts, certify documentation, act as a third-party witness, and ensure adherence to all protocols.
- Established trust with borrowers by answering questions thoroughly and demonstrating expert knowledge on various aspects of the loan process.
- Provided mobile notary services for increased convenience to clients needing efficient loan signing support at various locations.
- Conducted successful loan signings for various types of loans such as mortgages, refinances, reverse mortgages, and home equity lines of credit.
- Managed approximately 30 daily incoming calls, emails, and faxes from customers.
- Stayed current on industry trends and legal changes by attending relevant trainings, conferences, and workshops.
- Implemented effective communication methods between team members and stakeholders involved in the loan process.
- Resolved disputes or discrepancies in documentation promptly by liaising with relevant parties involved in transactions.
Site Leader / Transportation Supervisor
City of Gaithersburg
06.2013 - 02.2020
- Orchestrated daily operations through management of cross-communication channels, answering inquiries, and data entry efforts
- Introduced new members and rentals by coordinating five facility tours weekly, processing up to 3 memberships and registrations daily, and supporting over five events monthly
- Established four competent drivers by delivering crucial training sessions, demonstrating equipment management, route education, and utilization of GPS tools
- Ensured compliance with all internal and external regulations by attending four annual transportation meetings and learning about policies and procedures
- Facilitated candidate interviewing process through direct assistance of manager and development of questionnaire lists
- Secured undisrupted flow of operations encompassing nine users by ensuring sufficient inventory levels, managing technical equipment, and assisting in utilizing software tools and various hardware.
- I maintained detailed records of all site activities, allowing for effective monitoring of progress toward critical milestones throughout each project's duration.
- Optimized scheduling processes to maximize workforce productivity while minimizing overtime expenses.
- Maintained detailed records of all site activities, allowing for effective monitoring of progress toward critical milestones throughout each project's duration.
Program Coordinator / Desk Support
The Donaldson Group
01.2006 - 01.2013
- Increased attendance by 80% by assessing most attended events, promoting available programs, and creating monthly calendars and promotional materials
- Maximized the operational effectiveness of three users by managing three pieces of equipment, including hardware and software, and resolving potential network and connection-related issues
- Verified the complete functionality of 5 computer systems by successfully installing and configuring equipment, troubleshooting issues, and monitoring network performance
- Delivered practical technical assistance through collaboration with vendor support specialists, extensive technical knowledge, and comprehensive manual review.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
Education
Business Automation -
Lasalle College
Montreal, QC08.2003
High School Diploma -
Polyvalente De Antoine ST- Exupery
Montreal, CA02.1988
Maryland Title Licensing Education -
Maryland Insurance
Midlothian, VA01.2021
Administrative Assistant -
Frederick Community College
Frederick, MD01.2021
Business Analyst -
Requirements Inc.
Reston, VA01.2020
CompTIA -
Frederick Community College
Frederick, MD01.2019
Windows 7 Enterprise Desktop Support Technician -
Montgomery College
Gaithersburg, MD01.2012
Microsoft Certify Desktop Support Technician: Information Technology -
Montgomery College
Gaithersburg, MD01.2010
Skills
- Attention to Details
- Administer Oaths
- Witness Statements
- Signing Agent Policies
- Microsoft Office Suite
- Regulatory Compliance
- Affidavits & Legal Documents
- Quality Customer Service
- Scheduling & Organizing
- Documentation Management
- Data Entry & Word Processing
- Administrative Procedures
- Verbal & Written Communication
- Cross-Communication Channels
- Problem Analysis & Resolution
- Detail Oriented
- Document Preparation
- Meticulous attention
- AWS IAM, EC2, S3
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPaid sick leaveHealthcare benefitsWork from home option401k matchWork-life balanceTimeline
Notary Loan Signing Agent & Notary Public
Good Shepherd Notary MultiServices LLC
10.2020 - Current
Site Leader / Transportation Supervisor
City of Gaithersburg
06.2013 - 02.2020
Program Coordinator / Desk Support
The Donaldson Group
01.2006 - 01.2013
Business Automation -
Lasalle College
High School Diploma -
Polyvalente De Antoine ST- Exupery
Maryland Title Licensing Education -
Maryland Insurance
Administrative Assistant -
Frederick Community College
Business Analyst -
Requirements Inc.
CompTIA -
Frederick Community College
Windows 7 Enterprise Desktop Support Technician -
Montgomery College
Microsoft Certify Desktop Support Technician: Information Technology -
Montgomery College
Similar Profiles
DARNELL MARTINEZDARNELL MARTINEZ
Grants Department Intern at Good Shepherd ServicesGrants Department Intern at Good Shepherd Services
Charnelle CarterCharnelle Carter
Registered Nurse Case Manager, Hospice at Good Shepherd HospiceRegistered Nurse Case Manager, Hospice at Good Shepherd Hospice
Marie HughesMarie Hughes
Registered Nurse, PACU at Good Shepherd Health Care SystemRegistered Nurse, PACU at Good Shepherd Health Care System