Thelma Iwunze
Tulsa,OK
Overview
7
7
years of professional experience
Work History
Brokerage Assistant
Premier Logistics
Tulsa, OK
01.2023 - Current
- Reviewed and analyzed brokerage accounts for discrepancies in order to ensure accuracy of data.
- Maintained records of all transactions and provided updates to clients on the status of their accounts.
- Provided support to brokers by responding to emails, phone calls, and other inquiries in a timely manner.
- Created new accounts for customers while ensuring compliance with applicable regulations.
- Prepared financial reports, statements, and summaries for brokers, including account activity and portfolio performance reviews.
- Managed daily administrative tasks such as filing documents and updating databases.
- Collaborated with internal departments to resolve customer complaints or disputes.
- Participated in training sessions designed to enhance knowledge of brokerage processes.
- Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard client interests.
School Janitor
Oral Roberts University
Tulsa, OK
01.2018 - 11.2018
- Swept, mopped and vacuumed classrooms, hallways and other areas of the school.
- Cleaned bathrooms, replenished supplies and disposed of trash.
- Stocked shelves with cleaning supplies, paper products and other materials.
- Ensured that all hazardous materials were stored properly according to safety regulations.
- Organized closets and storage rooms in an efficient manner to maximize space utilization.
- Cleaned glass surfaces daily to remove hand prints and spots.
- Dusted surfaces of desks, chairs and tables to maintain cleanliness.
- Re-positioned furniture into standard arrangements for student and staff use.
- Dusted furniture, machines or equipment.
- Followed company uniform, performance and security policies with every job.
Education
High School Diploma -
Rainbow College
Nigeria 05-2013
Some College (No Degree) - Government
Oral Roberts University
Tulsa, OKSkills
- Sales strategy development
- Follow-up skills
- Cold-calling
- Trustworthiness
- Compliance adherence
- Creative problem-solving
- Futuristic thinking
- Corporate social responsibility (CSR)
- Ethical decision-making
- Transparency advocacy
- Integrity auditing
- Resilience
- Self-awareness
Affiliations
- I love going on walks and working on becoming a runner
- I like pickle balling
Languages
English
Professional
Igbo
Professional
Custom
- I am very hardworking, adaptable to change, very good with taking instructions, i am always exited to learn and good at taking criticism.
Timeline
Brokerage Assistant
Premier Logistics
01.2023 - Current
School Janitor
Oral Roberts University
01.2018 - 11.2018
High School Diploma -
Rainbow College
Some College (No Degree) - Government
Oral Roberts University