Timeline
Work Preference
Work History
Overview
Education
Skills
Summary
Languages
BusinessAnalyst

Sienna Sabanagic

business
McAllen,TX

Timeline

Brokerage Assistant

sonny express LLC 3PL
05.2025 - Current

Dispatcher

EXP
02.2023 - 01.2025

High School Diploma -

Some College
01.2022 - 05.2025

freight carrier

EXP
10.2021 - 02.2022

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Important To Me

Career advancementWork from home option

Work History

Brokerage Assistant

sonny express LLC 3PL
05.2025 - Current
  • Contributed to increased revenue by assisting brokers with the onboarding of new clients.
  • Organized office workflow effectively utilizing task prioritization techniques leading to improved overall operational performance.
  • Aided brokers in monitoring portfolio performance, enabling timely adjustments based on market conditions or client goals.
  • Collaborated with team members to develop strategies for optimizing trade executions and minimizing risk exposure.
  • Monitored global markets to identify potential trading opportunities.
  • Prepared contracts and related documentation according to strict standards.
  • Input transfer data into system and manually updated accounting and certificate records.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Improved operational efficiency by maintaining a thorough understanding of brokerage systems and processes.

Dispatcher

EXP
02.2023 - 01.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

freight carrier

EXP
10.2021 - 02.2022
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
  • Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
  • Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
  • Managed logistics operations, coordinating with suppliers to ensure smooth deliveries and inventory management.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Education

High School Diploma -

Some College
K12 Online
01.2022 - 05.2025

Skills

Follow-up skills

Sales strategy development

Cold calling

Business relationship building

Relationship management

Marketing strategies

Workplace training

Business growth

Market dynamics

Teamwork and collaboration

Strategic planning

Summary

Developed extensive client relations and data management skills in fast-paced financial environment, seeking to transition into new field. Demonstrated expertise in problem-solving and maintaining operational efficiency. Adaptable and ready to bring strong organizational and analytical skills to new and challenging role. Experienced with client account management and financial transaction support. Utilizes effective communication to enhance client satisfaction and operational efficiency. Track record of strong organizational skills and reliable team collaboration. Brokerage professional with reputation for high standards and reliability. Proven ability to manage client needs and support financial operations seamlessly. Valued team player known for adaptability and consistent results, with strong organizational and communication skills.

Languages

English
Native or Bilingual
Bosnian
Full Professional
Arabic
Full Professional
Japanese
Elementary
Croatian
Full Professional
Serbian
Full Professional
Spanish
Limited Working
Korean
Elementary
Turkish
Native or Bilingual
Russian
Professional Working

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