Results-driven leader with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Hi, I’m
THEO GKOUTSIDIS
MBA candidate
Douglasville,GA
Summary
Overview
8
years of professional experience
Work History
Amazon, Reverse Logistics
Process Guide
10.2021 - 08.2022
Job overview
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations. Injury accidents decreased to 99%
- Collaborated with various departments to manage timely delivery of orders and avoid delays. Minimized defects by 50% per shift
- Focused on root cause analysis to improve the process and reduce barriers to associated productivity resulting in a 20% improvement in UPH performance
- Utilized effective communication and problem-solving skills to resolve customer issues quickly—increased processing volumes by 35%
Contractor
Business Consultant
01.2020 - 03.2022
Job overview
- Coordinated team of 5 marketers for marketing campaigns using metadata analytics and SEO tools-profits maximized by 15% quarterly.
- Assessed analysis for P&L statements, inventory, and retail sales to analyze the profitability-reduced cost of goods by 25%
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow. Customer retention of 25% increase per quarter
- Promoted financial growth management for clients, marketing outreach, and new product development-Increased profits by 25%
Tsakalis AudioWork
Production Supervisor
01.2018 - 11.2020
Job overview
- Provided consultation and process improvement solutions to manufacturers, which maximized sales by 25%
- Projected workload forecast to meet company demands and improve cGMP; productivity increased by 15%
- Encouraged continuous improvement culture with associates to promote growth and quality assurance. Defects during the process decreased by 55%
- Increased productivity and improved processes to remove bottlenecks. Defects reduced by 35%
- Improved employee job satisfaction and reduced turnover by designing job-relevant training. Employee retention increased by 65%
- Managed a team of 15 production associates, overseeing productive production processes and meeting all deadlines. Maximized productivity by 65%
TsakalisAudioWorks | Europe
Product Specialist
01.2015 - 12.2017
Job overview
- Conducted thorough market research, conducted surveys, handled all desktop research, emails, and calls to potential customers. Decreased AHT time by 35%
- Answered all product-related questions and addressed queries promptly to ensure and promote excellent customer service —improved customer satisfaction to 90%
- Performed product demonstrations for customers, staff, and other stakeholders. Boosted sales by 35%
- Liaised between customers and manufacturing to design new products. Successfully launched three products in global markets.
Education
GEORGIA SOUTHWESTERN STATE UNIVERSITYAmericus, GA
MBA from Business Administration & Management
09.2024
University Overview
- 4.0 GPA
- Capstone Project: Marketing Strategist for OTC pharmaceutical products, Team Lead as the CMO of marketing simulation project
TECHNOLOGICAL INSTITUTE OF IONIAN ISLANDSIonian Islands, Greece
Bachelor of Arts from Construction and engineering of Musical Instrument
06.2012
University Overview
- Awarded Student of the Year 2011
- I.K.Y. National Scholarship year 2011
- Ranked in the Top 5% of class
- Thesis: Physics of string instruments
ServSafeAtlanta, GA
Certificate from Food Service Systems Administration
02.2021
University Overview
National And Kapodistrian University of AthensAthens, Greece
Certificate from Entrepreneurial Intelligence And Change Management
07.2016
University Overview
Skills
- Process Improvement
- Lean/Six Sigma
- Sales, Marketing Strategy
- Inventory Management
- Team Leadership
- Problem Solving
- Data Analysis
- Microsoft Office Suite
- Interpersonal Skills
- Business Operations
- Business Analytics
- Statistical Analysis
Availability
See my work availability
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Available
monday
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Process Guide
Amazon, Reverse Logistics
10.2021 - 08.2022
Business Consultant
Contractor
01.2020 - 03.2022
Production Supervisor
Tsakalis AudioWork
01.2018 - 11.2020
Product Specialist
TsakalisAudioWorks | Europe
01.2015 - 12.2017
GEORGIA SOUTHWESTERN STATE UNIVERSITY
MBA from Business Administration & Management
TECHNOLOGICAL INSTITUTE OF IONIAN ISLANDS
Bachelor of Arts from Construction and engineering of Musical Instrument
ServSafe
Certificate from Food Service Systems Administration
National And Kapodistrian University of Athens
Certificate from Entrepreneurial Intelligence And Change Management
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