Theodore Brazelton
Professional Driver
Chula Vista,CA
Summary
Shuttle Van Driver providing safe airport and passenger shuttle service across San Diego County and LAX routes while completing 1–2 round trips per shift. Supports riders with baggage handling, clear trip updates, and courteous answers to service questions. Earns gratuities through calm driving, reliable pickup and drop-off, and attentive customer care.
Overview
1
1
Language
12
12
Certifications
23
23
years of professional experience
Work History
Shuttle Van Driver
LAX LINQ
San Diego, CA
04.2026 - 06.2026
- 1. Safely transported passengers from San Diego County to LAX Los Angeles International Airport and return same day using a Mercedes Sprinter Van.
- 2. Received numerous gratuities for excellent customer service and baggage handling.
- 3. Kept passengers informed and answered service questions.
Limo Bus Operator
Epic Transportation
San Diego, CA
06.2025 - 07.2025
- Safely operated Mercedes Sprinter Van holding 10 passengers touring Temecula Wineries and Del Mar Fairgrounds on Opening Day.
Shuttle Van Driver
Sunrise Management
San Diego, CA
04.2022 - 09.2022
- Assisted Senior Citizen's by driving from their housing community to medical, grocery and social appointments utilizing a Ford F-350, 15 passenger shuttle van with hydraulic lift.
Shuttle Bus Operator
SP PLUS Corporation
San Diego, CA
12.2022 - 06.2024
- Operated a 40 ft. Shuttle Bus transferring passengers between San Diego International Airport and The Rental Car Center.
Transit Bus Operator
Transdev N.A.
Chula Vista, CA
05.2019 - 03.2021
- Under contract with San Diego Metropolitan Transit System, MTS, operated Transit Buses Part-Time on a fixed scheduled route throughout Chula Vista and San Diego.
- Safely drove both 40 ft and 60 ft Gillig and New Flyer Equipment. I hold a Current Commercial Class B Driver's License with Air Brakes and Passenger Endorsement Certificate.
Driver
UBER
San Diego, CA
07.2013 - 04.2016
- Provided excellent customer service by transporting customers around San Diego under independent contract with Uber.
- Consistently maintained a rating of 4.81 stars on a 5-Star Customer Satisfaction Survey.
Technical Support Representative
Time Warner Cable
San Diego, CA
12.2007 - 09.2013
- Addressed problems with cable service by walking customers through various scenarios until we could identify the issue. Scheduled technical service visits. Met sales quotas by up-selling services. Managed Customer records and used diagnostic software to troubleshoot. Earned, without fail, a Customer Satisfaction Survey Rating of 90% or more during my six years there.
Commercial Customer Service Representative
Acceris Communication
San Diego, CA
06.2003 - 02.2007
- Established new telephone and data accounts for primarily commercial and some residential clients; matched discounted services to needs. Routed customer service complaints to the Network Operations Center. Made follow-up calls to ensure that the client was satisfied with the tech support solution. After 7 months, promoted from residential to premium commercial accounts in recognition of excellent service skills.
- Managed customer inquiries, providing timely and accurate information to enhance satisfaction.
- Resolved complex billing issues, ensuring prompt resolution and improved customer retention rates.
- Trained new staff on product knowledge and service protocols, fostering team efficiency and consistency.
Education
Class B (Commercial Driver's License (CDL)) - undefined
Transdev N. A.
Chula Vista, CA07-2019
Computer Electronics Technology (Certificate in Computer Technology) - undefined
Coleman College
San Diego, CA05-1993
High School Diploma - undefined
Chaminade-Julienne High School
Dayton, OH06-1984
Skills
Customer service
Passenger safety
Passenger assistance
Route scheduling
Incident reporting
Commercial driving
Defensive driving
DOT (Department of Transportation) regulations
Pre-trip inspections
Wheelchair securement
Certification
Class B
Awards
High Sales Awards, Recognized as one of the best sales agents in the territory covering the Northeastern United States to Walt Disney World. Received multiple monthly recognitions for high sales
Additional Information
- Authorized to work in the US for any employer
- SKILLS & QUALIFICATIONS
- Software:
- Microsoft Office Suite
- Windows 10
- Avaya
- Cable Master
- Electronics:
- Computer Hardware
- Customer Care:
- Call Center Agent
Timeline
Shuttle Van Driver
LAX LINQ
04.2026 - 06.2026
Limo Bus Operator
Epic Transportation
06.2025 - 07.2025
Shuttle Bus Operator
SP PLUS Corporation
12.2022 - 06.2024
Shuttle Van Driver
Sunrise Management
04.2022 - 09.2022
Transit Bus Operator
Transdev N.A.
05.2019 - 03.2021
Driver
UBER
07.2013 - 04.2016
Technical Support Representative
Time Warner Cable
12.2007 - 09.2013
Commercial Customer Service Representative
Acceris Communication
06.2003 - 02.2007
High School Diploma - undefined
Chaminade-Julienne High School
Computer Electronics Technology (Certificate in Computer Technology) - undefined
Coleman College
Class B (Commercial Driver's License (CDL)) - undefined
Transdev N. A.