Theodore Harris
Rockville,MD
Summary
Dynamic Concierge with a proven track record at InterSolutions, excelling in guest reservation management and fostering community through event planning. Demonstrated ability to enhance brand loyalty and social media engagement, blending exceptional organizational skills with a flair for creating memorable experiences. Expert in front desk support, ensuring seamless service delivery.
Overview
7
7
years of professional experience
Work History
Concierge
InterSolutions
Washington, DC
08.2024 - Current
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning – executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
Concierge
Guardian
Alexandria, VA
06.2018 - 08.2021
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning – executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest, and excitement via social media.
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
Education
High School Diploma -
Duke Ellington School Of The Arts
Washington DC06-1991
Skills
- Entertainment assistance
- Social media networking
- Sales
- Guest reservation management
- Front desk support
- Reservation coordination
Timeline
Concierge
InterSolutions
08.2024 - Current
Concierge
Guardian
06.2018 - 08.2021
High School Diploma -
Duke Ellington School Of The Arts
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