Summary
Overview
Work History
Skills
Timeline
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Theodore Marino

Georgetown,TX

Summary

A dynamic and integrity-driven professional with a proven track record of success in Austin, Texas since March 2023. Leveraging strong communication skills and a solutions-oriented approach, Theodore has quickly established himself as a valuable asset in the local business landscape. His proactive pursuit of knowledge through continued education and strategic relationship-building across multiple departments, including Construction, Maintenance, Supply Chain, Safety, and RSC, demonstrates his commitment to comprehensive understanding and cross-functional collaboration. Theodore's ability to adapt to new environments and drive positive outcomes positions him as an emerging leader poised for continued growth and impact.

Overview

11
11
years of professional experience

Work History

Field Operations Supervisor

Charter Communications
03.2023 - Current
  • 2024, Spearheaded a two-week emergency response team of ten technicians in Eunice, Louisiana, successfully addressing critical manpower shortages and ensuring operational continuity.
  • Managed and coordinated six teams in the execution of up to 600 box upgrade projects, preparing infrastructure for the strategic Hi-Split plant upgrade initiative.
  • Transformed team performance, leading a group of 12 technicians from a ranking of 28th to 4th place within a 4-month period, significantly improving departmental efficiency and productivity.
  • Developed and implemented a mentorship program resulting in the promotion of four team members to higher-level positions, fostering career growth and enhancing team capabilities.

Field Operations Supervisor,

Charter Communications
09.2021 - 03.2023
  • Led and developed a new team of up to 10 technicians, improving their ranking from 33rd to 17th place within a 9-month period, demonstrating significant performance enhancement and effective leadership.
  • Transformed an underperforming office environment by implementing robust safety standards and streamlining warehouse operations, resulting in a policy-driven, well-organized workplace.
  • Demonstrated exceptional commitment by investing extensive personal time, including late nights, to elevate the office's performance, fostering a culture of dedication and continuous improvement.

Field Technician V

Charter Communnications
06.2014 - 09.2021
  • Promoted to Field Technician VI, recognizing exceptional technical expertise and consistently high performance in the field.
  • Selected for critical disaster response teams, deployed to multiple management areas to restore operations following storm and fire damage, based on demonstrated excellence in performance and problem-solving skills.
  • Nominated by leadership for the prestigious Superstars program in 2019, acknowledging outstanding contributions and potential for advanced roles within the organization.
  • Achieved top-tier performance rankings, finishing 2019 as Tier 5 ranked 2nd, and 2021 as Tier 5 ranked 1st, demonstrating consistent excellence and continuous improvement.

Skills

Customer relationship development

Coaching skills

Operations management

Project leadership

Training and coaching

Employee coaching

Workforce planning

Operational efficiency

Team supervision

Timeline

Field Operations Supervisor

Charter Communications
03.2023 - Current

Field Operations Supervisor,

Charter Communications
09.2021 - 03.2023

Field Technician V

Charter Communnications
06.2014 - 09.2021

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Theodore Marino