Theodore Rooks
Durham,NC
Summary
Assisted in maintaining safety standards while performing inspections and troubleshooting tasks. Supported team efforts in executing common repairs effectively. Contributed knowledge gained from years of experience in the field.
Assisted in production processes with several years of experience in manufacturing environments. Contributed to efforts aimed at enhancing production efficiency and minimizing downtime. Supported initiatives to optimize plant operations and improve customer satisfaction. Demonstrated quick learning abilities alongside strong communication and leadership skills.
Assisted in maintaining production systems and equipment to support efficient operations. Utilized diagnostic tools to identify and resolve issues while upholding quality standards. Supported process optimization and compliance with safety protocols.
Overview
22
22
years of professional experience
Work History
Senior Processing Tech
CSL Plasma
Mechanicsburg, PA
12.2017 - Current
- Cross trained to DST and reception.
- Quality team member.
Assistant Center Manager
CSL Mechanicsburg
01.2017 - Current
- Communicates training status and trainee needs to leadership team and recommends developmental activities needed.
- Maintain company area Technical Training & Leadership certifications
- Ability to compose materials such as detailed reports, work-related manuals and/or make presentations outside of immediate work area
- Design and develop training content for Pinnacle training program. Coordinate with various CSL Plasma Departments, including TL&D, to ensure that content meets organizational needs. Recommends enhancements to training program content, course design, technology and instructional methods to achieve training objectives.
- Assess employee training progress through a variety of methods including observation, surveys and employee interviews. Revises or recommends changes to training methods. Responsible for making decisions that affect employee training plan and training progression.
- Ability to make decisions which have significant impact on the department’s creditability, operations and service.
Lead Processing Tech
Telcris
Harrisburg, PA
09.2013 - 11.2017
- Cross trained to Phlebotomy, DST, Reception, and Machine Tech.
- Trusted as a trainer to every area of production and ensured that new employees followed company SOPs.
Supervisory Janitor
ABM Janitorial Services
Harrisburg, PA
08.2013 - 09.2015
- Night Shift Supervisor of Janitorial staff at nursing home. Responsible for spot checking and ensuring completion of work by other Janitors.
- Worked closely with nursing staff. Reported violations by nursing staff to superiors.
- General supervisor of Operation- Act as lead supervisor in ensuring the day-to-day activities of center operations are compliant with Standard Operating Procedures (SOPs) and applicable federal and local regulations as well as HR policies. Advise management of ER issues or escalated donor issues.
- Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. May conduct routine internal procedures and documentation audits. Promote safety in all actions.
- Develop donor flow knowledge and assist with identifying problem areas and implement corrective action as needed with Management oversight. Ensure excellent customer service by all staff.
- Partner with center management in collecting and analyzing data to support continuous improvement and meet center production goals.
- Partner with center management so that the center is “inspection ready” at all times and customer requirements meet the safety of donors and employees including compliance with OSHA regulations.
- Collaborate with management to understand and determine center financial responsibility including budgets, forecasts and financial impact to business including center production goals.
- Participate with management in the recruitment and selection of center operation staff and in conducting performance appraisals and performance feedback.
- Assist management with audits by working with center quality and quality assurance team to develop effective corrective action plans to address any areas of deficiency.
- Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
- Occasionally act as back-up manager in absence of Assistant Center Manager.
- Must successfully complete the leadership development program and be able to relocate within 12 months.
- Maintain confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform other duties, as assigned, to support business needs
Hazmat Specialist
Norfolk Environmental Systems
Norfolk, VA
01.2012 - 07.2013
- Managed manifests, Identified hazardous materials, Tag & Palletized by product. Team functioned with no direct supervisor, ensured team motivation through positive communication.
Warehouse Supervisor
Defense Reutilization and Marketing Office – Department of Defense
Norfolk, VA
08.2004 - 04.2011
- Supervisor three work areas ensuring efficiency through communication with area Leads. Created schedules of all 20 personnel while staying within company targets.
- Maintained discipline through verbal and written communication with members of loading, unloading and screening teams.
- Adjusted team Manpower based on daily work load and company targets.
- Supervised material flow, maintained accurate stock records, and global order fulfillment.
- Delivered timely quarterly, monthly, and daily reports on sales figures, client tracking, and employee hours.
Education
High School Diploma - undefined
Harrisburg High
Harrisburg, PA01-1981
Hydraulic specialist - undefined
US Air Force, Arnold Air Force Base
01-1981
Skills
Proficient with word, excel, and PowerPoint, critical thinking, decision making, professional written and oral communication, team motivator, budget and manpower analysis
Accomplishments
- Distinguished and reliable work history over 38 years and 20 years customer service experience.
- Created new team practices that reduced safety incidents at DRMO while improving the ratio of recovered products vs destroyed products. This increased the total yield of our facility.
Timeline
Senior Processing Tech
CSL Plasma
12.2017 - Current
Assistant Center Manager
CSL Mechanicsburg
01.2017 - Current
Lead Processing Tech
Telcris
09.2013 - 11.2017
Supervisory Janitor
ABM Janitorial Services
08.2013 - 09.2015
Hazmat Specialist
Norfolk Environmental Systems
01.2012 - 07.2013
Warehouse Supervisor
Defense Reutilization and Marketing Office – Department of Defense
08.2004 - 04.2011
High School Diploma - undefined
Harrisburg High
Hydraulic specialist - undefined
US Air Force, Arnold Air Force Base