Theona Blackwell
Jacksonville
Summary
To obtain an enriching career with a company in which quality customer service is their primary focus and goal.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Youth Counselor
Panama Youth Services
Jacksonville, FL
08.2023 - 10.2024
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
Customer Service Representative
Wal-Mart
Jacksonville, FL
03.2008 - 12.2009
- Assist customers with check out
- Assist customers with returns
- Return stock to appropriate aisles
- Ensure customers have a pleasurable shopping experience
Education
High School Diploma -
Jacksonville, FL01.2007
Skills
- Teamwork
- Shipping/Inventory/Cycle Counting
- Organizational Time Management
- Management Reporting Skills
- Adapts quickly in fast paced environments
- Microsoft Office applications
- Data Entry Skills
- Dependability
- Supervision
- Able to lift at least 50 lbs
Certification
Forklift Certified, Florida Safety Council
Timeline
Youth Counselor
Panama Youth Services
08.2023 - 10.2024
Customer Service Representative
Wal-Mart
03.2008 - 12.2009