Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Theona Blackwell

Jacksonville

Summary

To obtain an enriching career with a company in which quality customer service is their primary focus and goal.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Youth Counselor

Panama Youth Services
08.2023 - 10.2024
  • Monitored youth behavior and offered guidance and support for positive change.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.

Customer Service Representative

Wal-Mart
03.2008 - 12.2009
  • Assist customers with check out
  • Assist customers with returns
  • Return stock to appropriate aisles
  • Ensure customers have a pleasurable shopping experience

Education

High School Diploma -

Jacksonville, FL
01.2007

Skills

  • Teamwork
  • Shipping/Inventory/Cycle Counting
  • Organizational Time Management
  • Management Reporting Skills
  • Adapts quickly in fast paced environments
  • Microsoft Office applications
  • Data Entry Skills
  • Dependability
  • Supervision
  • Able to lift at least 50 lbs

Certification

Forklift Certified, Florida Safety Council

Timeline

Youth Counselor

Panama Youth Services
08.2023 - 10.2024

Customer Service Representative

Wal-Mart
03.2008 - 12.2009

High School Diploma -

Theona Blackwell