THEONNA HURLEY
Pasco,WA
Summary
Personable Certified Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kadlec West Richland Primary Care
West Richland, Washington
10.2023 - Current
- Lead medical assistant, running solo clinic days
- Consenting patients for surgery/procedures
- Assisting in procedures
- Sterile set ups
- Patient care and intake
- Charting and verifying information
- Administering medication and vaccinations
- Clinical & administrative support
- Scheduled patient appointments and managed clinic calendars.
Medical Assistant
Kadlec NW Orthopedics
Richland, Washington
08.2024 - 12.2024
- Prepared treatment rooms and ensured cleanliness and organization.
- Casting on adults and pediatric patients. As well as removing cast.
- Suture and staple removals.
- Ran Clinics for two different providers every other day
- Coordinated with healthcare providers for patient referrals and follow-ups.
- Assisting in L&I paperwork as well as FMLA
- Provided patient education on medications and healthcare procedures.
Phlebotomist
Grifols Biomat USA
Pasco, Washington
08.2022 - 10.2022
- Collected blood samples from donors using aseptic techniques.
- Prepared and labeled specimens for laboratory testing and analysis.
- Maintained accurate records of donor information and blood collection procedures.
Cashier
City of Pasco Aquatic Park
Pasco, WA
05.2022 - 08.2022
- Handled refund requests and resolved customer issues promptly and professionally.
- Facilitated training for new cashiers on operational procedures and customer service standards.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Managed cash register operations and maintained accurate cash handling procedures.
Education
Medical Assisting -
Peninsula College
Columbia Basin College
Pasco, WADiploma -
Chiawana High School
Skills
- Patient Care
- Customer Service
- Charting practices
- Healthcare compliance
- Appointment scheduling
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Insurance verification
- Diagnostic testing assistance
- Specimens collection and processing
- Stocking supplies
- Clinical documentation
- Telehealth coordination
Certification
Basic Life Support (BLS)
Timeline
Medical Assistant
Kadlec NW Orthopedics
08.2024 - 12.2024
Medical Assistant
Kadlec West Richland Primary Care
10.2023 - Current
Phlebotomist
Grifols Biomat USA
08.2022 - 10.2022
Cashier
City of Pasco Aquatic Park
05.2022 - 08.2022
Medical Assisting -
Peninsula College
Columbia Basin College
Diploma -
Chiawana High School