Thera Kostaneski
Rapid City,SD
Summary
Organized Health Engagement Coordinator with expertise in member outreach and scheduling initiatives. Communicated effectively with members about appointments and care instructions, ensuring clear understanding. Background in hospitality involved delivering prompt service and resolving inquiries, enhancing customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Member engagement coordinator
Signify Health
Rapid City, Sd
05.2020 - Current
- Coordinated member outreach for Signify Health engagement programs.
- Managed scheduling for in-home and virtual health visits.
- Communicated with members about appointments and care instructions.
Food Server
Arrowhead country club
Rapid City, Sd
10.2015 - Current
- Served member dining tables with prompt, courteous hospitality at country club
- Delivered food and beverages from kitchen to dining room and patio
- Described daily specials to guests and answered menu questions for club guests
Education
Stevens High School
Rapid City, SdSkills
- Member outreach
- Appointment scheduling
- Care coordination
- Electronic records
- Attention to detail
- Time management
- Effective communication
- Patient communication
- Problem solving
References
References available upon request.
Timeline
Member engagement coordinator
Signify Health
05.2020 - Current
Food Server
Arrowhead country club
10.2015 - Current
Stevens High School