Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Alba

Manor,TX

Summary

Motivated, hardworking and reliable. Safety-driven technician assisting physicians with special procedures and preforming difficult examinations. Highly organized, proactive and punctual with team-oriented mentality. Outgoing and friendly with strong drive to succeed.

I am ready to expand and learn new things given the opportunity.

Overview

29
29
years of professional experience

Work History

Benefits Administrator

Simplicity Benefits
Manor, TX
11.2023 - Current
  • Developed and administered employee benefit programs, including health, dental, vision and life insurance.
  • Analyzed existing benefits policies and recommended changes to improve cost efficiency or increase coverage options.
  • Researched various providers of employee benefits to identify the most competitive plans for employees.

Ophthalmic Technician

Eye Physicians Of Austin
Austin, TX
07.2014 - 01.2024
  • Obtained and recorded patient medical history and operated ophthalmic equipment.
  • Observed pupils, visual acuteness and extra-ocular movements to check patient status.
  • Advised patients on ocular medications, dressings and contact lenses.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Prepared patients and administered basic eye exam tests.
  • Sanitized ultrasonic instruments and equipment to avoid spread of disease.
  • Explained procedures in easy-to-understand terminology to patients and their families.
  • Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
  • Measured corneal curvature with keratometers or ophthalmometers to aid in diagnosis of conditions.

Medical Assistant

Dr. Paul Wolf
Austin, TX
01.2008 - 06.2014
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

General Manager

Jack in the Box
Austin, TX
01.1995 - 03.2006
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Led employee evaluations with constructive feedback to boost performance.
  • Created schedules and monitored payroll to remain within budget.
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.

Education

Medical Assistant -

Everest Institute
Austin, TX
03.2008

Some College (No Degree) - Ophthalmic Technician

Austin Community College
Austin, TX

Skills

  • Minor Surgery Assistance
  • Retinal Procedure Assistance
  • Supplies Inventory
  • Medical History Obtainment
  • Ophthalmology Testing
  • Ocular Measurements
  • Preliminary Testing
  • Diagnostic Testing
  • Instrument Sterilization
  • Organizational Skills
  • People Skills
  • Supervision & Leadership
  • Good Work Ethic
  • Friendly, Positive Attitude
  • Reliable & Trustworthy

Timeline

Benefits Administrator

Simplicity Benefits
11.2023 - Current

Ophthalmic Technician

Eye Physicians Of Austin
07.2014 - 01.2024

Medical Assistant

Dr. Paul Wolf
01.2008 - 06.2014

General Manager

Jack in the Box
01.1995 - 03.2006

Medical Assistant -

Everest Institute

Some College (No Degree) - Ophthalmic Technician

Austin Community College

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Theresa Alba