Open To Work
Theresa Anne Gustafson
Waste Pro
Aitkin,MN
Work Preference
Desired Job Title
Inventory Control SupervisorAnimal Care and Adoption ServicesMetal fabricationCustomer Service Cashier
Work Type
Full TimePart Time
18
years of professional experience
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
There is a gap in Employment that I need to explain. In 2014 I left my full time position to take care of my parents. In 2016 I was involved in an accident sustaining a serious head injury. I was in Physical and occupational therapy until 2021 until moved to Minnesota. I have been fortunate to have my husband by my side. As circumstances change in life I am separated but looking forward to moving to Aiken, South Carolina to start a new life and join the work force again. I am asking for an offer letter for my Mortgage Broker to complete my financing.
Work History
2 Years
- Call Center — Assisted Lee County customers with waste-management questions and service issues, including scheduling dumpsters and bulk pickups. Enter all information, notify Department Supervisors and confirm pick-up at proper locations.
Inventory Control Supervisor
2 Years- Call Center- Answered incoming calls assisting customers with orders, tracking of shipments and questions about the varieties of Citrus Products.
- Retail operations- Operating cash registers and assisting customers providing a positive and fun vacation atmosphere.
- Inventory Control Supervisor — Managed retail-floor inventory, reordered merchandise from vendors, and coordinated with shipping and receiving. Designed displays for Florida-themed gifts, jewelry, gourmet foods, and fruit. Supervised a three-person team to keep the store organized, well stocked, and operating efficiently.
- Monitored inventory levels to ensure optimal stock availability and minimize shortages.
- Implemented organizational procedures for efficient product storage and retrieval.
- Trained team members on inventory management best practices and safety protocols.
- Developed strategies to reduce excess inventory and improve turnover rates.
- Led cross-functional meetings to align inventory goals with overall business objectives.
- Implemented barcode scanning system to improve inventory tracking and reduce manual data entry errors.
- Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
Animal Care and Adoption Services
1 Year- Oversaw the well-being of dogs in a shelter environment to facilitate successful adoptions. Coordinated and led adoption events in the SW Florida region to increase community engagement.
- Assisted in daily feeding and care routines for various animal species.
- Maintained clean and safe living environments for animals, adhering to health protocols.
- Monitored animal behavior and reported any concerns to senior staff promptly.
Metal fabrication
30 Years 6 Months- Managed shipping and receiving for raw and finished products, ensured inventory accuracy and quality control for materials, and fabricated metal temperature sensors through welding, machining, and finishing to consistently meet customer tolerances and standards. Conducted maintenance on machinery and HVAC air systems while adhering to company protocols and OSHA guidelines, and maintained stocked and operational safety and first-aid stations.
- Improved production efficiency by refining metal fabrication techniques and streamlining processes.
- Supported new team members, sharing knowledge and skills to improve overall team performance in metal fabrication.
- Optimized material usage by developing efficient cutting patterns for sheet metal fabrication tasks.
Education
High School
- Graduated
- Placed 3rd in DECA Nationals
- Electronic Publishing
Received Macintosh Certification of programs relevant for electronic graphic page design
Skills
Skill #1 35%
Skill #2 75%
Skill #3 25%
Skill #4 100%
Skill #5 50%
Metal fabrication
Affiliations
American Legion Axillary
- Toastmasters
- DECA
Interests
Enjoy experimenting with different ingredients and flavors in the kitchen.
I enjoy cooking for friends and family gatherings.
Growing herbs
vegetables
or fruits in home gardens.
Volunteering at community kitchens and food-related charities.
I like trying new recipes and food trends.
Gardening
Fishing is also a hobby I enjoy
Timeline
Waste Pro
01.2012 - 01.2014Read More
Inventory Control Supervisor
Sun Harvest Citrus LLC
01.2010 - 01.2012Read More
Animal Care and Adoption Services
ARC LLC Animal Refuge Center
01.2008 - 01.2009Read More
Metal fabrication
RTD
01.1996 - 2007Read More
Hennepin Tech Customized Training Solutions
from Electronic Publishing
Read More
Thomas Jefferson High School
High School
Read More