Theresa Barnhart
Office Manager / Medical Billing & Coding
Sylvania Township,OH
Summary
Dynamic Office Manager with a proven track record at Alans Pediatrics, excelling in customer service and operations management. Spearheaded cost-saving vendor negotiations, enhancing office efficiency and fostering a collaborative work environment. Adept at staff supervision and training, ensuring seamless administrative support and optimal workflow across departments.
Overview
2023
2023
years of professional experience
Work History
Office Manager
Alans Pediatrics
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Office Manager
Metropolitan Coatings
07.2007 - 09.2022
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Completed bi-weekly payroll for Number employees.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Associate of Science - Nursing
Owens Community College
Northwood, OHCertificate - Medical Billing & Coding
Professional Skills Institute
Toledo, OH05.2001
High School Diploma -
Evergreen High School
Metamora, OH05.1993
Skills
Customer service
Administrative support
Data entry
Office management
Organizational skills
Staff management
Bookkeeping
Employee supervision
Operations management
Billing
Scheduling and calendar management
Document management
Team supervision
Staff hiring
Expense reporting
Project management
Workflow optimization
Inventory control
Meeting planning
Event coordination
Database administration
Documentation expertise
Compliance monitoring
Scheduling coordination
Documentation and control
Clear oral/written communication
Payroll and budgeting
Facility management
Training and coaching
Credit and collections
Contract negotiations
Payroll processing
Information protection
Financial reporting
Financial accounting
Mail handling
Budgetary planning
Financial tracking
Banking operations
Vendor engagement
Multitasking
Time management
Problem-solving abilities
Attention to detail
Professionalism
Decision-making
Timeline
Office Manager
Metropolitan Coatings
07.2007 - 09.2022
Office Manager
Alans Pediatrics
Associate of Science - Nursing
Owens Community College
Certificate - Medical Billing & Coding
Professional Skills Institute
High School Diploma -
Evergreen High School