Theresa Borges
12934 Bordeaux Court Moreno Valley,CA
Summary
Dependable candidate with 25 years of experience in the Medical Field. Seeking a full time position where I am able to utilize my knowledge, interpersonal skills and experience to become an asset in your company. Hardworking, exceptional organizational, works well independently to prioritize work, highly goal oriented seeking personal and team success. Excels in challenging and problematic situations and issue resolution. Motivated to become a valuable and reliable member of your team.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Placement Coordinator
Loma Linda University Medical Center And Children's Hospital
Loma Linda, CA
2009 - Current
- Received, processed all incoming ED-ED, ED-Direct Admits from outside hospitals requesting to transferred to MC, CH, EC and SH workly directly with MD and other clinicians.
- Processed all Urgent and Scheduled Direct Admissions from LLUMC all specialty services.
- Processed all Children’s OB/GYN, PICU, and NICU calls.
- Verifying all Medical Insurance Eligibility and obtaining Insurance Authorizations for billed services rendered.
- Connected all Physican’s to obtain Peer to Peer Conference Calls for all potential patient transfers into LLU.
- Worked under the supervision of the RN and communicated and documented efficiently intake, updates, and shared outcomes with patients directly.
- Prepared daily OR schedules
- Assisted in reviewing, interviewing potential hires during selection and decision process.
- Served as a resource for clinical staff on matters related to bed management, providing guidance and support.
- Direct communication patients and family members along the way during your admission process.
- Gathered all pertinent patient information and all communication into Epic system
- Served as a liaison between medical teams and insurance companies, facilitating smooth transitions of care while minimizing financial burdens on patients and their families.
- Established strong relationships with external facilities and internal professionals for seamless patient transfers while maintaining quality care standards.
- Liaised with other healthcare professionals during all stages of the transferring and admission process.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with staff to verify coverage and obtain authorizations for medical treatments, procedures and admissions.
- Assisted in the development of obtaining comprehensive reports on patient placement trends, identifying areas for improvement and implementing changes accordingly for our Professional Governance Committee
Case Management Assistant
Loma Linda University Medical Center And Children's Hospital
Loma Linda
03.2006 - 2008
- Directly assisting CM in daily census, patient needs, treatment plans. Monitor and Evaluate services rendered, review medical documents and facilitate communication between patient’s and clinicians.
- Managed and submitted Medical Tars.
- Submitted for inpatient authorizations, evaluated denials, provided additional or supportive documentation.
- Provided support and collaboration in discharging arrangements, transferring to outside facilites, setting up in home supported durable medical equipment.
- Collaborated with interdisciplinary teams to facilitate.
- Conducted intake assessments and gathered necessary documentation from clients for case evaluation.
- Contributed to efficient discharge planning, working closely with social workers and other team members to secure appropriate post-hospital care arrangements.
- Collaborated with insurance providers to obtain authorizations for necessary treatments or procedures, minimizing financial burdens on patients.
Certified Nursing Assistant
Loma Linda University Medical Center And Children's Hospital
Loma Linda, CA
03.2005 - 2006
- Assisted in check and initial triage and intake process, obtaining V/S , Glucose, EKG,’s VEEG monitoring, injections, specimen collection, lab draws, ensuring accurate documentation, timely reporting to nursing staff.
- Provided high-quality personal care services such as bathing, grooming, dressing, showering, shaving and feeding to ensure patient dignity. PT, ambulatory assistance, daily weights.
- Collaborated with healthcare team to develop individualized care plans based on patient needs.
- Answered call lights and supported patient comfort and safety while anticipating patient’s needs.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output, colostomy and wound care prevention with proper repositioning to prevent pressure ulcers, skin assessments
- Assisted with feeding and monitored food and liquid intake. Monitored and documented all output.
- Answered heavy phones, made patient charts, and labels, broke down patient’s chart, entered MD orders in electronic health records, files, faxes, copy machine.
Education
Licensed - BLS/CPR
Red Cross
General Education - Nursing
Chaffey College
Rancho Cucamonga, CAPhlebotomist
North West College
09.2003
Graduate Certificate - Certified Nursing Assistant
Baldy View
Chino Hills, CA08.2000
Skills
LLEAP EPIC Super User Trainer
Professional Governance Committee/Magnet
Patient Care Coordination
Employee Recruitment and Hiring
Trained New Hires
Data Entry
Insurance Verification & Authorization
Able to type 65 WPM
Microsoft Window/Word/Excel
Outlook, Spreadsheets, 10 Key
Multi Phone Line Efficient
Office Manager Assistant
Payroll/Accounts Payable/API
HIPPA Compliance
Certification
UR/UM Certified
BLS CPR
Certified Nursing Assistant
Additional Information
Professional References Available Upon Request
Timeline
Case Management Assistant
Loma Linda University Medical Center And Children's Hospital
03.2006 - 2008
Certified Nursing Assistant
Loma Linda University Medical Center And Children's Hospital
03.2005 - 2006
Patient Placement Coordinator
Loma Linda University Medical Center And Children's Hospital
2009 - Current
Licensed - BLS/CPR
Red Cross
General Education - Nursing
Chaffey College
Phlebotomist
North West College
Graduate Certificate - Certified Nursing Assistant
Baldy View